Zala Contact Phone Number

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USA Customers Returns / Exchange Process. 1. Fill out your returns form HERE - You can return for an exchange, refund (minus shipping incurred by ZALA + $10 restocking fee) or a 105% store credit (excluding shipping incurred by ZALA). Please note th

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Zala was born after the US-led invasion of Afghanistan. She's been studying political science and law at a prestigious university, as her father is …

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  • Contact List Found
  • Frequently Asked Questions

  • How do I return an item purchased through Zala?

    Fill out your returns form HERE - You can return for an exchange, refund (minus shipping incurred by ZALA + $10 restocking fee) or a 105% store credit (excluding shipping incurred by ZALA). Please note that any applicable tax paid will also be refunded. If returning for an exchange, we will send you a pre-paid return label. 2.

  • What is the security of my Zala payment?

    ZALA values your privacy. Our payment gateway is 1024bit SSL encrypted. This means your details are protected by industry leading security software. Your payment details are never stored. Colour, length or thickness not quite right? No worries!

  • What is the Zala e-commerce platform?

    It’s the first e-commerce platform in Bhutan that provides online stores for retailers to sell their products to customers online. Zala.bt is also an initiative to support the COVID-19 pandemic situation by creating an online marketplace in Bhutan.

  • How accurate are Zala’s shipping times?

    All shipping times are estimates only and although very accurate, carriers may exceed these times during high volumes or unforeseen delays in their networks. ZALA values your privacy. Our payment gateway is 1024bit SSL encrypted. This means your details are protected by industry leading security software.

  • Why choose Zala?

    At ZALA, we source 100% Human Remy Hair from Indian temples. All sets are double drawn and triple wefted to ensure they are thick and healthy to the very ends. With no bulky clips or wefts, you can rest assured your ZALA’s will look undetectable once applied.

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