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South East Derbyshire College 2011-2012 : BTEC Theatre Studies & Stage Management 2010 South East Derbyshire College : A level Drama & Theatre Studies 2006 2006-2009, Nottingham University : BSC Hons Social Sciences 2003 ITV, Cross Roads : Bell Boy 2002 Class of '77 – Derby Playhouse : Chorus Member 2001
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Unit 12: IT Technical Support Unit code: J/601/7279 QCF Level 3: BTEC National Credit value: 10 Guided learning hours: 60 Aim and purpose The aim of this unit is to enable learners to use their understanding of technical support tools and techniques and organisational policies and procedures to source technical information and communicate