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• Frequently Asked Questions

• Is gemstone owned by VMware?

  On May 6, 2010, SpringSource, a division of VMware, announced it had entered into a definitive agreement to acquire GemStone. On May 2, 2013, GemTalk Systems acquired the GemStone/S platform from Pivotal Software (the EMC and VMware spin-off)..

• What is session recording in VMware Horizon?

  Summary VMware Horizon Session Recording allows administrators of a VMware Horizon environment to record their users activity in their Blast Extreme virtual desktop and application sessions. Recordings are uploaded from the agent devices to the central web service, for central storage and ease of viewing.

• How do I contact VMware for technical support?

  For technical support visit Contact Support. If you’re working with a VMware contact already (TAM, Systems Engineer, Account Representative) please include this individual’s name email here. Yes, I would like to receive communications from VMware and/or its affiliates regarding products and services, newsletters, and events.

• How do I contact VMware technical support?

  VMware technical phone support is available to customers covered by a Support and Subscription contract. Support is delivered primarily in English except where local language availability is noted. Most phone numbers listed below are toll-free. Please have your Customer Number ready when calling for support.

• How do I contact VMware customer support?

  VMware Customer Connect Support Policies Product Documentation Compatibility Guide End User Terms & Conditions Twitter YouTube Facebook LinkedIn Contact Sales 1-877-486-9273