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877-681-8898

Call Us: 1-888-681-3888 (Medicare) 1-888-371-3060 (Individual & Family, Employer Plans) 1-877-681-8898 (TTY) 7 days a week from 8 a.m. to 8 p.m.

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  • Frequently Asked Questions

  • Can austin road students sign together to sing together?

    When Austin Road Elementary students can’t sing together ( check out the video here! ), they sign together instead! Music teacher Elizabeth Day, using technology and sign language, helped her students perform Thanks a Lot by Raffi in celebration of Thanksgiving and in gratitude. Enjoy!

  • Why choose CCHP member services?

    Our team of friendly multi-lingual Member Services representatives are ready to answer questions or concerns related to your covered services or the care you receive. In 2014, CCHP received a Bronze Award for the prevention of heart attacks, strokes and diabetic complications by California Department of Managed Health Care (DMHC).

  • How do I file a complaint with CCHP?

    CCHP Member Services - Bill 595 Center Ave Ste 100 Martinez, CA 94553 If you have are not happy about a service you received or disagree with a health plan decision, you may send us a letter describing the issue or fill out a grievance / appeals form and fax it to us at 925-313-6047 or mail it to us at:

  • What is a CCHP certification?

    APPLY ONLINE The CCHP credential shows your mastery of NCCHC standards and your ability to apply them to support the quality of patient care. It’s a signal to the field that you are committed to correctional health care as a career. You’ll gain credibility with colleagues with this tangible evidence of your expertise.

  • Where is the CCHP office in San Francisco?

    CCHP 445 Grant Avenue San Francisco, CA 94108 Monday-Saturday from 9:00 a.m. to 5:30 p.m.

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