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Contact us for any marketing and public relation queries. Submit security-related questions or report security issues to Synology. Get help with technical issues, apply for Synology Replacement Service (SRS), and have your usage questions answered by our experts. Ask questions via LiveChat and get help from our technical support engineers.

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425-296-3177

This phone number is Synology Network Attached Storage's Best Phone Number because 1,104 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 425-296-3177 include Returns, Cancel order, Change order, Technical support, Track order

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Contact Support. Synology Support Center is the knowledgeable resource that will support your Synology NAS issues for the length of the product warranty. We are here to help ensure and maintain optimal performance of your Synology NAS. To use this service and file a support ticket, go to Support Center > Contact Support.

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+1 425 296 3177

Synology America Headquarters 3535 Factoria Blvd SE, Suite #200, Bellevue, WA 98006, USA Tel: +1 425 818 1587 Hours of operation: 9AM - 4PM, Monday-Friday, PST Support: +1 425 296 3177 Hours of operation: 24/7 including holidays

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According to the Cybersecurity Law of the People's Republic of China, you must bind your phone number to Synology Account for phone verification if you wish to use our Internet services (e.g., QuickConnect) in China.

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Updated: 4 hours ago

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Synology IT support service is provided by our consultants both on-site and remotely. We consult on more advance configurations. Here’s a scratch guide for a variety of random stumbling blocks to setup the Synology along with some well written resource links to get you started or contact us for on-site technical support today!

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Updated: 2 hours ago

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Data in Synology C2 data centers can only be accessed by the Synology Account that initially uploaded them. Your Synology NAS communicates with C2 over a securely encrypted SSL connection. Synology C2 server protects all data from data breaches with encryption-at-rest and the data are rendered unreadable before they are stored on any drive.

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Support Services. Support Services include both remote access and log generation tools, allowing our technical support engineers to quickly view, diagnose, and resolve technical issues on your Synology NAS from a Synology office. To do this, go to Support Center > Support Services .

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Updated: 6 hours ago

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Aug 10, 2015 at 12:26 PM. I would also like to say that their tech is extremely reliable. The one major case of support I am privy to, a disk failed in a RAID 5 array, and then pulled the wrong drive, crashing the array during a rebuild. Somehow Synology support was able to get the array back online and no data was lost.

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Updated: 7 hours ago

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So, I can't even get started with Synology Tech Support via the Internet. And by now I've been on hold for an hour waiting for tech support on the phone. "All of our representatives are currently busy." Any suggestions? Is there a generic serial number that would do: …

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+1 425 296 3177

Office Contacts. Synology America Corp. +1 425 296 3177 (Support) (Hours of operation: 7AM-9PM, Monday-Friday, PST) +1 425 818 1587 (Other inquiries) (Hours of operation: 9AM-4PM, Monday-Friday, PST) Support Contact. Synology requires submission of a support form firm before they can deal with any support issues. Submit Technical Support Form.

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Updated: 2 hours ago

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I purchased a Synology DS418. I have been unable to connect it to my iMac. I have been receiving cryptic messages that are basically unintelligible from a person in Synology tech support.

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Updated: 7 hours ago

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That wouldn't be an issue if you could turn to Synology for support. Unfortunately, that support is pretty much a lottery with Synology picking that 1 in a million customer to help from the forums. To make matters worse Synology choose to keep the solution to that customer's issue to themselves using a flimsy data protection argument.

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Updated: 1 hours ago

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This is due to the fact that Synology offers Free Service. It also corresponds to the quality. Support for 6M users. When I compare it with the support from Wix, which I use for suitable purposes, you have a call back from the support within a few hours, and the problem was solved that day. I don't mean a trivial issue like a forgotten password.

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Updated: 3 hours ago

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-- Synology Tech Support does not seem to know, so I figure the problem lies within Windows 10 or Firefox. -- The Certificate in my Windows mmc Console says the Certificate is OK. Weather that is the one that is used for this connection I am speaking of, I do not know.

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Updated: 6 hours ago

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Hi Juha, the port numbers are decided by the NAS itself, you can contact the tech support of Synology to get some help. And you won't be able to see NAS on the Deco app as long as it is connected to the main router directly, while if you open the port on the main router for it, the devices connected to the Deco will be able to access it. Good day.

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The Synology RackStation RS3621RPxs is a powerful 12-bay 2U storage solution with built-in redundant power. Engineered to deliver high throughput and robust data protection, its 6-core processor enables it to handle the demanding workloads of modern business environments. DiskStation Manager (DSM) provides comprehensive software solutions

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Page 62 of 65 - eCh0raix Ransomware - QNAPCrypt/Synology NAS (.encrypt) Support Topic - posted in Ransomware Help & Tech Support: NAS …

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Updated: 5 hours ago

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Optional 10GbE NIC support; scalable up to 16 drives with Synology RX1217/RX1217RP Backed by Synology’s 5-year limited warranty & Synology replacement service (SRS) 1 of Synology Sliding Rail For 1U/2U/3U Models (RKS1317)

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Updated: 2 hours ago

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Good day fellow Mac Users I am wanting to migrate my DVD and Blu-ray collection of disks to my Plex instance on my Synology NAS. I have a 2017 MacBook Pro and am looking for recommendations on affordable tools and hardware to accomplish this. while I have used the USB SuperDrive and Hand Break

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Plex is hosted on a Synology DS418play I decided to access my server through apps.plex.tv, instead of my local IP:32400, since I was getting sick of having to try and log in 3-8 times in a row before I was allowed access. The local option is also un

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Updated: 8 hours ago

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Buy Synology DS1621+ Diskless System 6-bay NAS DiskStation (Diskless) with fast shipping and top-rated customer service.Once you know, you Newegg!

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Updated: 7 hours ago

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This update includes all the updates since 5.1-5004 as well as fixes for a number of vulnerabilities in PHP, OpenVPN, and other security improvements. DSM 5.1-5004 also improves Amazon S3 backup stability along with a number of other fixes and improvements. Read More “Synology DSM 5.1-5021 update released”

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Download Center. You can find the documents and files regarding the operating system, packages, desktop utilities and so on for your Synology product …

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Hey all, This problem drives me crazy! Just bought a DS1621+ on Raid 5. Installed it at home on my router. I have a 1Gbps internet fiber connection at home. I installed Synology Drive client on my home computer and my coworker's computer at his place also. He also has a …

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Updated: 8 hours ago

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30 June 2021 5 June 2020 by Marius Bogdan Lixandru. ... Unlike a forward proxy, which is an intermediary for its associated clients to contact any server, a reverse proxy is an intermediary for its associated servers to be contacted by any client. ... out how to set up web apps and services on your Synology NAS on a custom domain name and ...

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Note: Port 5005 in the article above is my test port number. Remember that you can use a different port number. Note: Find out how to use Reverse Proxy on DSM 6.2.4. This post was updated on Tuesday / December 21st, 2021 at 1:09 PM

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  • Frequently Asked Questions

  • How do i contact synology network attached storage customer support?

    While 425-296-3177 is Synology Network Attached Storage’s best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue.

  • Will synology remove attachments larger than 20 mb?

    Our support system will remove attachments larger than 20 MB. A Synology technical support engineer will contact you shortly after the support ticket is sent. If you have not heard from us, it is very important that you make sure that these emails are not blocked by security software on your computer or in your network.

  • How do i turn off remote access to my synology account?

    Provide Synology technical support engineers with your admin password and the support identification key via email. Remote access will be automatically disabled after 14 days. It should not be manually disabled by then unless a Synology technical support engineer asks you to do so.

  • How do i decide which synology nas should i buy?

    Talk to a network consultant, our Synology IT support team, or Synology sales but a nifty little RAID calculator and NAS configurator will help with your decision. Do not forget processing power and memory as key factors in your Synology purchasing decision.

  • How do I contact Synology technical support?

    Select the inquiry type and get in touch with us. Get help with technical issues, apply for Synology Replacement Service (SRS), and have your usage questions answered by our experts. Ask questions via LiveChat and get help from our technical support engineers. Talk to Synology expert over the phone to resolve your technical issues.

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