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Frequently Asked Questions
What kind of customer service does Snooper offer?
At Snooper, we aim to provide excellent customer service to all of our customers. On this page, you can find all of the information you need to answer any questions you have about purchasing a new Snooper device or resolve any issues with an existing device. Below you will find information on how to:
How long does it take for Snooper products to be repaired?
Faulty Products from 31 days to 12 months from purchase. Snooper (In Phase International Ltd) will offer a prompt repair service. In all cases we reserve the right to inspect the product and verify the fault.
How do I pay for my goods with Snooper?
Payment of goods can be made by credit or debit card or by cheque. If paying by cheque, please make it payable to Performance Product Ltd and allow five working days for the funds to be clear before the product (s) can be dispatched. Can Snooper (In Phase International Ltd) guarantee having items in stock?