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One of the most prominent features is that the website supports a variety of languages, including: Arabic, English, French, Russian, and many more.. Shop and pay in your local currency when using the localized version of the website, giving you the option to shop via Shein UAE and pay in Dirham.
Another option would be contacting Shein’s customer care via email: [email protected] or by visiting their social media accounts to learn more about the website and the possible ways of contacting them.
However, if you want someone to call you then you can submit a ticket on the website and someone from SheIn Customer Care will contact you within 24 hours. SheIn has a very responsive Customer Support system that helps to solve the queries and complaints of its customers at a faster pace of time.
This service is currently availble only to Shein customers in the GCC (KSA, UAE, Kuwait, Qatar, Bahrain and Oman). Return/Exchange Policy: You can take advantage of this service in case you are not satisfied with the items you have purchased, within 15 days of receipt.
Shein Cash on Delivery: eligible orders exceeding $50 and up to $400 (available to customers from Gulf countries such as KSA, UAE, Oman, Qatar, Kuwait and Bahrain). Additional fees for this service are: $6 for all Gulf countries excluding the UAE, where the fee is only $3. Wondering How to Save more when Shopping through Shein?