Scotrail Contact Numbers
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National Rail Enquiries - ScotRail
Likewise, if you have left items on trains run by another operator, you will need to contact them directly. Assisted Travel Phone 0800 912 2 901 Textphone number 18001 0800 912 2 901 (For customers with hearing impairments) Address ScotRail Customer Relations PO BOX 7030 PH33 6WX Note. Opening hours. Monday to Sunday - 07:00 - 22:00
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Updated: 4 hours ago
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First ScotRail Customer Service: Contact Number and ...
Contact. Telesales 08457 55 00 33. Online Sales Support 0844 556 5636. Did this phone number work? YES NO. Thanks! 1b143521-7e24-4627-9fd5-ce1a49bf7e67. Links. Buy Tickets Online Email First ScotRail Tweet First ScotRail.
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Updated: 2 hours ago
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Off Peak Train Tickets - ScotRail
You can buy Off-Peak tickets online, with the ScotRail app, via a ticket vending machine, at a ticket office, or by phone on 0344 811 0141. You’ll need one of our free Smartcards to buy a Super Off-Peak Day Return. Applying for a Smartcard is quick and easy, simply sign up here. It takes just a few minutes and your free card will arrive in ...
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Updated: 6 hours ago
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Contact us - ScotRail
Please note: ScotRail customer relations telephone line will be available between 7am and 8pm each day to allow our staff to work through an unprecedented volume of refund requests as efficiently as possible. Thank you for your patience. 0344 811 0141; Online contact form; FREE POST ScotRail Customer Relations, PO BOX 27129, GLASGOW, G2 9LH
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Updated: 7 hours ago
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Customer complaints handling procedure | ScotRail
Email: customer.relations@scotrail.co.uk. Phone: 0344 811 0141. Lines are open 07:00 - 22:00, 7 days a week (07:00 - 20:00 on 24, 26, 31 December) with the exception of Christmas Day and New Year’s Day. If you call outside of these hours, you will receive a message to call back after 07:00 or contact us via our website.
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Cheap Advance Train Tickets | ScotRail | ScotRail
Over the phone on 0344 811 0141; From a ticket office at a staffed station; Or from Rail Appointed Travel Agents; ... The number of new Advance Single tickets available to buy will vary depending on each route, time, day of the week, and month. ... you can get a 50% discount for children aged 5-15, and under 5's travel free. Share.
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Updated: 7 hours ago
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Frequently Asked Questions
What should I do if I have a problem with ScotRail?
In an emergency call 999. Support for online bookings including refunds and change of journey requests. Calls are charged at national rates. Please note: ScotRail’s Web Support team will be unavailable after 6pm each day to allow our staff to work through an unprecedented volume of enquiries and refunds for online ticket purchases.
What are ScotRail’s business travel hours?
Please note: ScotRail’s Business Travel team will be available between 7am and 8pm each day to allow our staff to work through an unprecedented volume of refund requests as efficiently as possible. For information about train times, fares and ticket types, access help in planning your journey, and live train-running information.
How do I get a refund from ScotRail?
You can contact us via contactSCOTLAND-BSL the online British Sign Language interpreting service. Please note: ScotRail’s Business Travel team will be available between 7am and 8pm each day to allow our staff to work through an unprecedented volume of refund requests as efficiently as possible.
How do I contact ScotRail customer relations?
ScotRail Customer Relations 1 0344 811 0141 2 [email protected] 3 FREEPOST ScotRail Customer Relations, PO BOX 27129, GLASGOW, G2 9LH
How do I sign up for ScotRail business travel?
To sign up for a ScotRail Business Travel account, please do so below. Once you’ve filled in the form, a member of the team will be in contact to get you up and running. Once you’re all set up, you’ll be assigned a dedicated account manager who will always be on hand to answer any questions and help you get the best value for money.