Scotrail Contact Numbers

Accessible travel - ScotRail

Our opening hours are Monday to Sunday from 07:00 to 22:00 (except Christmas Day) for phone and online bookings. British Sign Language (BSL) users. You can contact us via contactSCOTLAND-BSL the online British Sign Language interpreting service. Find out more about contactSCOTLAND-BSL. Assistance Staffed stations

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Rail & Bus Combination Tickets - ScotRail

PlusBus is a bus pass that goes with your train ticket. It gives you unlimited travel in the area around your chosen PlusBus station. So if you wanted to get the train to Aberdeen, do some shopping, visit a friend and catch a musical at His Majesty's Theatre, you could buy a PlusBus ticket with your rail ticket and hop on and off the bus all day.

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Highland Rover | Rail Travel Passes | ScotRail

There’s loads of places to see with the Highland Rover travel pass: The far north – explore John o 'Groats, Thurso and Wick; Inverness – take the train to the capital of the Highlands for history, culture, and plenty of outdoor activities; The Isle of Skye – get the train to Mallaig and the ferry to Skye for stunning landscapes, Munros, and a Michelin-star restaurant

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ScotRail's temporary timetable starts today as trains hit ...

Glasgow - Neilston & Newton. The following services are withdrawn: 0734, 0820, 1614, 1704, 1723 Cathcart Circle; 0657, 1725 Glasgow Central – Neilston

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Updated: 2 hours ago

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Refunds - ScotRail

If you purchased from a station ticket office, please return there for a refund. If you purchased on a train, from a Ticket Vending Machine (TVM), or by phone from our sales team, please use our online refund request form. You MUST return your unused ticket to us before a refund can be processed. Please post to the following address:

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Updated: 8 hours ago

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Refund Request Form - ScotRail

If you purchased your ticket at a station booking office, you should return there to claim the refund. Refund claims on tickets purchased via a Ticket Vending Machine (TVM), on train or by telephone via our telesales team should also be claimed using the form below.

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Updated: 6 hours ago

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Getting Around Scotland By Train | VisitScotland

Find everything you need to know about getting around Scotland by train. You can find more information on visiting Scotland during the Covid-19 recovery phases. ScotRail ScotRail have now increased the number of services that they operate. More than 90% of normal services are in operation, with 100% of normal capacity provided during peak times.

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Trains Glasgow Central to Aberdeen | Train Times - ScotRail

With a ScotRail Smartcard there’s no need to carry paper tickets - simply load your tickets onto your Smartcard from your phone, via the app, at a ticket machine or a booking office and rest easy knowing that your tickets are always ready and waiting. *All information is …

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Off Peak Train Tickets - ScotRail

0344 811 0141

You can buy Off-Peak tickets online, with the ScotRail app, via a ticket vending machine, at a ticket office, or by phone on 0344 811 0141. You’ll need one of our free Smartcards to buy a Super Off-Peak Day Return. Applying for a Smartcard is quick and easy, simply sign up here. It takes just a few minutes and your free card will arrive in ...

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Updated: 6 hours ago

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Great Scenic Rail Journeys in Scotland | ScotRail

Delve deep into the wild west coast from Glasgow to Oban or Fort William and Mallaig on one of the most scenic rail journeys in the world. Kyle Line Travel coast to coast across the Highlands from Inverness to Kyle of Lochalsh.

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Far North Railway Line | Inverness | Thurso | Wick | ScotRail

The Great Scenic Tasting Box is filled with delicious Scottish goodies. While the stunning scenery passes by, tuck into pâté, oatcakes, charcuterie, shortbread and other tasty delights. And of course, when in Scotland, enjoy a wee dram as you raise your glass on this memorable journey.

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Updated: 6 hours ago

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Train Tickets | Times & Timetables - ScotRail

Buy cheap train tickets & find the best deals on rail fares to Glasgow, Edinburgh, Aberdeen, Inverness & the rest of Scotland. ScotRail is operated by Abellio.

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Updated: 4 hours ago

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Contact us - ScotRail

0344 811 0141

Please note: ScotRail customer relations telephone line will be available between 7am and 8pm each day to allow our staff to work through an unprecedented volume of refund requests as efficiently as possible. Thank you for your patience. 0344 811 0141; Online contact form; FREE POST ScotRail Customer Relations, PO BOX 27129, GLASGOW, G2 9LH

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Updated: 7 hours ago

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ScotRail: Train tickets, travel information, train times ...

None 16-17 Saver 16-18 TPE Discount 16-25 Railcard 26-30 Railcard Annual Gold Card Cambrian Railcard Club 50 Club 50 Web - Greater Anglia Club 50 Web - ScotRail Cotswold Line Railcard Dales Railcard Devon & Cornwall Railcard Disabled Child Railcard Disabled Persons Railcard Esk Valley Railcard Family & Friends Railcard GroupSave Discount Heart of Wales Railcard ...

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Updated: 8 hours ago

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ScotRail reveal new timetable for COP26 starting MONDAY ...

ScotRail have promised to operate all trains on the Dalmuir to Motherwell / Larkhall line – which calls at Exhibition Centre station – with the maximum number of six carriages.

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Updated: 6 hours ago

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Covid in Scotland: ScotRail cancels 118 services as virus ...

More than 100 ScotRail services have been cancelled as the rise in Covid cases gathers pace. The train operator's website showed 118 cancelled trains on Monday morning, with staff illness stated ...

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Updated: 5 hours ago

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ScotRail announce temporary timetable changes following ...

ScotRail will make temporary changes to train schedules from next week given a large number of staff absences due to Covid-19. By …

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Borders Railway Line | Edinburgh | Tweedbank | ScotRail

Local taxis: Dalkeith Taxis - 0131 654 1212, Midlothian Taxi Hire Company - 0131 440 2985, Aerial ABW Cabs - 0131 663 2000; Travel passes and discounts. Ways to save: Spirit of Scotland travel pass: Travel across Scotland over 1-2 weeks by train, ferry and coach

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Updated: 2 hours ago

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Inverness Station - ScotRail

View all station information, including live departures, accessibility and facilities, as well as cheap ticket options from Inverness.

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Smartcard | ScotRail

Buy tickets online or at any ScotRail station booking office or ticket vending machine. Load onto your free Smartcard, then go.

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Increase in ScotRail staff members self-isolating amid ...

ScotRail confirmed that they have seen a sharp increase in the number of workers testing positive or self-isolating as a result close contact with someone who has tested positive for Covid Last ...

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Updated: 3 hours ago

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Midlothian route hit by ScotRail temporary timetable ...

These staff absences have had an impact on ScotRail services - mainly across the central belt of Scotland - and have resulted in a number of …

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Updated: 6 hours ago

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Edinburgh services affected as ScotRail introduce January ...

Speaking on the new January timetable, ScotRail have confirmed that some services may even be cancelled due to a lack of staff. They added: "The rapid spread of the COVID-19 Omicron variant has resulted in a large number of absences at ScotRail, with colleagues testing positive, awaiting results, or having to self-isolate.

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Updated: 4 hours ago

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Covid in Scotland: ScotRail absences causing 'significant ...

Scotland's rail network is facing "significant disruption" as more than 300 ScotRail staff are currently isolating due to Covid. The operator said …

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Updated: 2 hours ago

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ScotRail cancel 60 services in one ... - thescottishsun.co.uk

SCOTRAIL were forced to axe 60 services today due to staff shortages with most due to Covid, Nicola Sturgeon revealed today. Speaking at a briefing in Edinburgh, the First Minister said the rail ca…

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Updated: 7 hours ago

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Buy Train tickets | Buy Season tickets - ScotRail

Let us help you choose the right train ticket for you. Our Scotrail season tickets and special offers can save on your rail fare.

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Updated: 1 hours ago

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ScotRail announce temporary timetable affecting services ...

ScotRail have announced a temporary timetable which will affect services in Falkirk. It will come into force on Tuesday, January 4, …

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Coronavirus Travel Guidance | ScotRail

Like all businesses, ScotRail is not immune to the impact of coronavirus on its staff, especially as the country is seeing a rapid spread of the Omicron variant. To help avoid last-minute changes to services and provide a greater level of certainty to our customers, a temporary timetable will come into effect from 4 January until 28 January.

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Updated: 2 hours ago

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ScotRail considering timetable cuts after 400 trains ...

ScotRail is considering timetable cuts to provide a more reliable service to passengers after dozens of drivers were forced to self-isolate because of …

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Updated: 5 hours ago

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Scotrail’s Christmas 2021 and New Year train times

Christmas Eve, Friday 24 December 2021. Services will run as normal until around 7pm, when services will begin to wind down. Refer to ScotRail’s website for the time of the last train on each route.. Christmas Day, Saturday 25 December

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First look inside Scotrail’s Santa Express as it departs ...

Pictures have given a sneak peek inside Scotrail’s Santa Express which makes its way from Edinburgh Waverley to the Highlands today with hundreds of happy families onboard.. Santa will be onboard as well as a number of cheeky elves hiding through the Christmas themed carriages.. The Festive train will travel from the capital to the Boat of Garten where the …

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Glasgow Queen Street Station | ScotRail

Bus services information For details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) The bus stop for ScotRail service 398 between Glasgow Central, Buchanan Bus Station and Glasgow Queen Street is located in front of the station on West George Street

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C&M Models

We have commissioned a 2nd run of the ScotRail ‘Saltire’ liveried Class 156 d.m.u.s from Dapol. This model will carry the unit number 156.508 This run of models will differ from the first by having the Gaelic ScotRail branding on one side of each car, it will carry Abellio franchise branding rather than First Group.

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Cheap Advance Train Tickets | ScotRail | ScotRail

0344 811 0141

Over the phone on 0344 811 0141; From a ticket office at a staffed station; Or from Rail Appointed Travel Agents; ... The number of new Advance Single tickets available to buy will vary depending on each route, time, day of the week, and month. ... you can get a 50% discount for children aged 5-15, and under 5's travel free. Share.

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Updated: 7 hours ago

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Railcards & Train Discounts | ScotRail | ScotRail

16-25 Railcard If you're aged 16-25 or are studying full time, you can get 1/3 off all train travel for just £30 a year. Find out more about the 16 – 25 Railcard here

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Updated: 8 hours ago

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Seniors & Over 60s Railcard | Railcards | ScotRail | ScotRail

If you’re lucky enough to be 60 or over, the Senior Railcard can help you save 1/3 off train travel anywhere in the UK. Simply show your railcard when purchasing tickets at a booking office, mention it over the phone, or select the option when booking online and start enjoying great savings on your rail travel.

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Contact directory | ScotRail

If you witness an incident or if you need to report a crime please contact British Transport Police. BTP officers are present at many stations. 0800 40 50 40; 61016 (text) www.btp.police.uk; In an emergency call 999. All ScotRail stations have help points where you can get information and report any suspicious behaviour or incidents.

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Updated: 6 hours ago

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National Rail Enquiries - ScotRail

8001 0800 912

Likewise, if you have left items on trains run by another operator, you will need to contact them directly. Assisted Travel Phone 0800 912 2 901 Textphone number 18001 0800 912 2 901 (For customers with hearing impairments) Address ScotRail Customer Relations PO BOX 7030 PH33 6WX Note. Opening hours. Monday to Sunday - 07:00 - 22:00

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Updated: 4 hours ago

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Scotrail Head Office - Contact Number: 0344 811 0141 ...

The contact number for Scotrail is available directly from their website at no or lower cost. Please ensure you have the bill payers permission before contacting a company on our website. This website provides hard to find phone numbers as a call connection service, and is not associated with the companies listed.

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Updated: 7 hours ago

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First ScotRail Customer Service: Contact Number and ...

0844 556 5636

Contact. Telesales 08457 55 00 33. Online Sales Support 0844 556 5636. Did this phone number work? YES NO. Thanks! 1b143521-7e24-4627-9fd5-ce1a49bf7e67. Links. Buy Tickets Online Email First ScotRail Tweet First ScotRail.

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ScotRail, Inverness: Address, Phone Number, ScotRail ...

ScotRail, Inverness: Address, Phone Number, ScotRail Reviews: 3.5/5. See all things to do. ScotRail. See all things to do. See all things to do. ScotRail. 3.5. 170 ... I have used Scotrail a number of times in the past and I have not had many issues using them unfortunately my latest journey with them wasn't the best.

• 3.5/5(170)

• Location: Academy St, IV2 3PY

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Contact Us | ScotRail

Contact Us. The Scotland-based business team are available between 09:00 - 17:00, Monday to Friday to answer queries and assist with journey planning and bookings. We’re a friendly team who are always happy to answer any questions you have. If you would like to find out more about ScotRail Business Travel please arrange a virtual meeting with us.

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ScotRail review to deliver better experience for customers ...

A Scotrail train heads out of Inverness city centre on the northern line. Picture: Gary Anthony. ScotRail is proposing changes to ticket office opening hours at stations in the Highlands and the rest of the country. The review is aimed at delivering a better level of service for customers and no members of staff would lose their job as a result.

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Updated: 4 hours ago

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Covid Scotland: Scotrail train services disrupted due to ...

ScotRail has announced that their services across Scotland continue to be disrupted due to an ‘increasing number of staff' having to self-isolate due to Covid-19. By Hannah Brown Tuesday, 21st ...

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Customer complaints handling procedure | ScotRail

0344 811 0141

Email: customer.relations@scotrail.co.uk. Phone: 0344 811 0141. Lines are open 07:00 - 22:00, 7 days a week (07:00 - 20:00 on 24, 26, 31 December) with the exception of Christmas Day and New Year’s Day. If you call outside of these hours, you will receive a message to call back after 07:00 or contact us via our website.

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Early Careers | ScotRail

Early Careers. Please note, our vacancies for 2021 have now closed. Here at ScotRail we are working to provide valuable employment opportunities and early careers programmes for young people across Scotland. The rail industry is currently going through one of the largest transformations ever with new routes, new fleet, new stations, new ...

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ScotRail restores historic Aberdeen landmark | ScotRail

Thursday, 2 December 2021. ScotRail has come to the rescue of one of Aberdeen’s historic landmarks as part of an £8million redevelopment of the city’s railway station. The North Corner Pavilion Building had fallen into disrepair along with the whole station which faced major maintenance challenges in the early 2000s.

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ScotRail restoring A-listed landmark in Aberdeen station ...

December 7, 2021. ScotRail is restoring an important landmark as part of its £8 million redevelopment of Aberdeen station. Like the rest of the station, the North Corner Pavilion Building had fallen into disrepair, as engineers spotted major …

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Nearly 150 ScotRail services cancelled in Christmas lead ...

ScotRail has been forced to cancel or change hundreds of routes due to the impact of coronavirus on its staff. Trains from Aberdeen have had the number of carriages they would usually use reduced ...

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Updated: 6 hours ago

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Media contacts | ScotRail

Contact ScotRail. Get all the latest news about ScotRail on our news pages. Journalists. Email the ScotRail media team: [email protected] Got a question about the Caledonian Sleeper? It’s operated by Serco. Email the Sleeper media team: [email protected] Charity. For charitable requests, email the ScotRail in the Community team: [email protected]

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