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In these points, the Galaxy A10 is equal or better than the Galaxy A20e:
Samsung Galaxy S20 Ultra. The best Samsung phone available. Screen Size: 6.9 inches | Android Version: 10 with One UI 2 | Processor: Snapdragon 865 (US)/Exynos 990 (WW) | Cameras: 108MP, 48MP, 12MP and time-of-flight sensor (Rear); 40MP (Front) | RAM/Storage: 12, 16 GB/128, 512 GB.
Most Samsung mobile phones use Google’s Android operating system, but a few models use Microsoft’s Windows Phone operating system or Samsung ’s own Bada operating system. All three operating systems are designed to work well with modern touch-screen smartphones.
The customer service number of Samsung is 800-726-7864