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RVezy · Phone 311 Richmond Rd, Ottawa ONTARIO K1Z 5H8 +1 855-697-8399
How do I contact RVezy? Updated 1 month ago. Our customer support team can be reached by phone, by email, or by chat between 9 am and 9 pm EST from Monday to Friday, and from 11 am to 7 pm on Saturdays and Sundays. We can be reached by phone at 1 (855) 697-8399 for urgent or timely matters. For all other inquiries, you can email us at any time ...
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RVezy enforces a cancellation policy that ensures a fair and equitable process for both renters and owners. If cancelled by the Renter more than 30 days from the date of rental: The renter will receive a full refund of the deposit that was paid minus the RVezy service fee and its tax applied to the rental amount.
If the owner adds any closeout charges to the booking, then the RVezy service fee as well as tax will be applied to those charges and the total will be deducted from the security deposit. (Damage charges are not subject to the service fee and tax). Any remaining balance from the security deposit will be refunded to the renter.
RVezy’s insurance policy covers all physical and collision damage with $1M liability coverage and $0 deductible for the RV owner. RVezy does a background check on guests renting your RV. Renters must have a valid driver’s license with an unrestricted driving history for a minimum of 8 years and a clean insurance record.
Working at RVezy has been a breath of fresh air for my long career. The openness with which decisions are made and the transparency around what the business is doing and facing are incredible to see as a professional.