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• Frequently Asked Questions

• Why skc communications as a ringcentral partner?

  SKC Communications, a nationwide leader in cloud-based solutions, will join RingCentral’s award-winning channel partner program to bring industry-leading cloud communications and contact center solutions to enterprise customers across the US. Do you work on the go? Do you work from home?

• How do i contact ringcentral customer service for support?

  Get help for your support, sales, and other RingCentral customer service needs. You can reach us through any of the contact information listed on this page. You can also request a quote from our Sales team or join our community for support. RingCentral Talk to an expert: (800) 574 5290 Join a meeting ...

• How does RingCentral contact center work with customers?

  Different types of call centers have different methods of communicating with customers. With RingCentral Contact Center, there are no limitations. True omnichannel outbound and inbound routing allows call center agents to meet customers using their preferred communication method.

• What are the hours for livelive support for RingCentral Office®?

  Live phone support for RingCentral Office® (1 user) is available 5:00 a.m.–6:00 p.m. PT, Monday–Friday (excluding holidays). Non-English support available Monday-Friday 9am-6pm Central European Time (CET).

• What is the RingCentral contact center Max agent training?

  This course provides training on the overall functionality of the RingCentral Contact Center MAX Agent tool. MAX is a contact-handling web application that enables you to interact with contacts such as phone calls, voicemail, email, chat, and work items.