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• Frequently Asked Questions

• How do i know if my ring video doorbell pro is recording?

  Find out more about the installing the Video Doorbell Pro if you’re in Europe. Both the Ring Chime and Ring Chime Pro are compati... Your Ring Video Doorbell Pro has an LED light located on the front to show you the status of your unit. If your Ring Video Doorbell shows a solid white light it’s either in idle mode or recording.

• How do I change the settings on my nest doorbell?

  Use the Home app to change settings for those devices instead. Here’s how to find your Nest doorbell settings: Open the Nest app . Tap your doorbell on the Nest app home screen. Tap Settings . Click the sections below for details about each setting.

• Does the Nest Hello doorbell need to be charged?

  This shouldn’t usually be needed because the hardwired connections will self charge this small battery, but in rare cases an issue can occur which requires you to dismount the Nest Hello and plug it in to charge it up and restore functionality. Nest’s support team can also potentially use this USB port for debugging issues with your doorbell.

• Why is my Google Nest camera or doorbell offline?

  If your Google Nest camera or doorbell is offline, it could be due to a number of issues. Start here for troubleshooting steps if your Nest camera or doorbell has already been set up in the app, but has been disconnected. Important: Before you begin, you should be at home so you have physical access to your camera or doorbell to fix offline issues.

• Can Google Assistant announce when someone rings my nest doorbell?

  If you have a Google Assistant-enabled speaker or display, you can have it announce when a visitor rings your Nest doorbell. It can even announce them by name if you have a Nest Aware subscription and you’ve saved your visitor’s name in your familiar faces.