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• Frequently Asked Questions

• What is the history of qmatic?

  Q-MATIC Group makes sales through regional subsidiaries and relationships with electronics and IT product distributors and has installed 60,000 systems globally. The parent company was founded in Sweden in 1981 and established a US presence in 1987.

• Why håkan valberg has joined qmatic?

  Mölndal, Sweden – Qmatic, a global leader in Customer Journey Management, today announced that Håkan Valberg joins Qmatic Board of Directors during its ongoing transformation to a SaaS company, providing clients with a quick time to value, efficiency gains, and an increased speed of innovation needed in an ever-changing environment.

• Why choose qmatic for customer journey management?

  We engineer hardware and software products for flexibility and integration into a complete solution. Because we oversee every step from R&D through warranty support for every component in the Qmatic customer journey management ecosystem, we can stand behind the absolute performance and quality of each solution that bears our name.

• What is qmatic customer management?

  Qmatic customer management systems run in over 120 countries and they have 11 subsidiaries and 100 partners worldwide. Qmatic is the world’s number one company in connecting demand with service whereby creating remarkable customer experiences.

• Where is qmatic located?

  Qmatic has its headquarters in Sweden and is represented globally through a broad network of committed subsidiaries and partners. Ventech proudly is a Certified Solution Partner of Qmatic in SEA region, include Vietnam, Cambodia, Laos, Myanmar, Malaysia, Singapore, Philippine, Thailand.