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• Frequently Asked Questions

• How do I contact QBT?

  QBT have entity specific 1300 numbers, if you require the number please contact your entity’s travel team. QBT also have dedicated email addresses for following areas: TIP: when calling QBT, have your booking reference and unique ID ready. community on GovTEAMS SharePoint. Bookings: [email protected] Groups: [email protected]

• Who is QBT?

  QBT – Business travel made simple. QBT, an Australian-owned Travel Management Company, has been delivering high quality, personalised customer service and value for money to our corporate and government clients since 1979. Experience = Customer Satisfaction.

• How do I contact QBT’s call centre?

  Each participating entity has a dedicated 1300 phone number to access QBT’s call centre. Visit the Contacts page for more information about contacting QBT.

• How does the Q QBT reporting tool work?

  QBT’s reporting tool is accessible to authorised users via the Portal. Shortly after a booking is made or changed, the related travel data is uploaded into the reporting tool, allowing Entity Travel Teams near-instant access to examine their entity’s travel spend and booking behaviours.

• Why choose QBT travel management?

  QBT, an Australian-owned Travel Management Company, has been delivering high quality, personalised customer service and value for money to our corporate and government clients since 1979. Experience = Customer Satisfaction.