Power Saving Bonus Phone Number

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  • Frequently Asked Questions

  • How do I get the $250 power saving bonus?

    Eligible households can access the Power Saving Bonus by applying on the Victorian Energy Compare website or applying through a participating community organisation. The $250 Bonus will be available from 1 February 2021 to 31 January 2022 and will be limited to one payment per eligible household.

  • What is the power saving bonus (PSB)?

    The Power Saving Bonus is a one-off energy assistance payment of $250 available to eligible Victorian households from February 2021, until 31 January 2022. This energy assistance payment is a direct payment transferred to the recipient’s bank account, or sent by cheque if requested, and can take three week to process.

  • Are off the grid households eligible for the $250 power saving bonus?

    No, households that are off the grid and do not have a residential energy account are not eligible. To be eligible for the $250 Power Saving Bonus you need to be a Victorian residential energy consumer. What if I live in an embedded network?

  • How many times can I apply for the $250 bonus?

    There is no limit or cap on the number of payments available for eligible households and applications will stay open to 31 January 2022, but only one payment is available to each household. Can I apply for the $250 Bonus more than once? No, only one Bonus is available per household.

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