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Have purchased from PCbyte a lot and they are always very happy to help. The team are very knowledgeable and provide excellent information. Great in store service. Had to get some products urgently and the team were able to help me when I came into store on the day.
With interest to your consumer rights in Australia, Tech Century Pty Ltd formulates PCByte’s product warranty policy which allows for easy return, replacement, or repair of products bought from PCByte.com.au. Notwithstanding, PCByte do not represent brand vendors in providing unauthorised warranty services.
If your item is diagnosed as faulty / eligible for returns liable by PCByte, PCByte will cover the shipping post via a shipping slip provided via email. Kindly print the shipping slip / label and attach it to your item before drop off at the selected post office (as confirmed in correspondence with our Support Team via email).
In order to obtain a refund, exchange or to repair a product purchased from PCByte, including those products which carry a manufacturer’s warranty, you must have clear proof of purchase; typically, a receipt or invoice from PCByte.