Orthonet Phone Number

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• 1. 844-888-2823
• 2. 800-771-3205
• 3. 844-730-8503
• 4. 888-605-5345

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• Frequently Asked Questions

• How do I check the status of my Orthonet certification application?

  You may contact OrthoNet’s Credentialing department at 1-800-873-4575 to request information related to your application and/or to obtain the status of your application. OrthoNet will respond via fax, mail or e-mail within 7 calendar days upon request.

• What can providers do with Orthonet?

  Providers can easily access network information, download forms, review protocols, and check eligibility and claims status. OrthoNet’s musculoskeletal expertise provides a perfect blend in assisting health plans in managing the delivery of orthopaedic care. OrthoNet provides certain administrative services to health plans.

• How do I change my tax ID number with Orthonet?

  If you are participating with OrthoNet and are changing your Tax ID#, please contact the Provider Contracting Department at 888-257-4353 before proceeding. If you are a provider and wish to obtain network information, email Network Development at OrthoNet-online.com.

• How will Optum handle provider credentialing for Orthonet?

  Effective 1/1/19, Optum will begin handling all Provider Credentialing activities on behalf of OrthoNet. For OrthoNet Participating Providers that are already Credentialed with Optum, your current credentialing cycle with Optum will take precedence.

• Where is orthonet located in nyc?

  OrthoNet. 1311 Mamaroneck Avenue. Suite 240. White Plains, NY 10605. OrthoNet Medical Management Departments. Telephone. Fax. Aetna Focused Claims Review.