Optus Parkmore Contact Number
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Complaint Handling Policy - Optus
058 (1800 675 692 from a TTY handset) or contact them via their website tio.com.au Please note that you will need a complaint number issued by Optus, and the TIO will expect that you have attempted to resolve the complaint with Optus before lodging a TIO complaint. Optus Complaint Handling Policy V3.2 July 2019 How can I confirm my
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Updated: 8 hours ago
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Report Damages or Hazards - Optus
Report a Damage or Hazard with the Optus Network. Report Damage or Hazard with the Optus Network. Once you are safe from the hazard or risk please contact us immediately on our hotline on 1800 505 777 if the issue you wish to report places you or the public at risk.
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Updated: 1 hours ago
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Optus NBN, Home Wireless, and Mobile Broadband Plans
Optus Modem The Optus Ultra WiFi Modem is included in all Optus NBN plans and comes with 4G backup, improved WiFi, and instant connection. If you stay with Optus NBN for 36 months, your modem is free ($252 if you cancel your NBN plan before 36 …
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Updated: 6 hours ago
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Frequently Asked Questions
How do I contact Optus for help & support?
The easiest way to contact us for help & support is to message us 24/7 in My Optus app & My Account. The easiest way to contact us for help & support is to message us 24/7 in My Optus app & My Account. What can we help you with? Not sure which plan suits you best?
How do I contact Optus customer service?
Contact us - Optus If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options
How do I transfer or close an Optus account?
Transfer or close an Optus account Part B - Service(s) Please enter all the service(s) on the account. To close the account, all service(s) must be cancelled or transferred to a different account holder. We will notify you on how to return any Foxtel or Fetch equipment. Please include all Optus service(s) on the deceased’s account(s).
Why work at Optus?
At Optus we embrace our differences. Our diverse collective of talented individuals creates a vibrant and welcoming workplace where diversity of thought gives us our edge. We encourage our people to truly be themselves at work, regardless of beliefs, gender, identity, ethnicity or age.
How do I autorecharge my Optus Plan?
Head to optus.com.au/recharge. Enter the service number you’d like to recharge and select your recharge amount. Choose how you’d like to AutoRecharge, depending on your plan. Follow the link in the confirmation email or confirm the validation code sent via SMS to confirm your new AutoRecharge.