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Contact us Ongo Partnership
To arrange an appointment, contact us via Live Chat or on 01724 279900 . If you have any other type of key fob which has stopped working call us for advice. Please be aware we will charge £10 for a replacement key fob. You can check your balance and
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Frequently Asked Questions
Where is the Ongo customer centre?
You can find our Customer Centre, Ongo House at 26-30 High Street, Scunthorpe, DN15 6NL. Here we have a team of dedicated customer advisors on hand to help with any queries you might have. There’s a multi-storey car park and bus station just a minute’s walk away.
How do I report a repair to ONGO?
You can report a repair through your online account. If you need help with any small jobs in your home and garden, including gutter cleaning or decorating, the Ongo Handy Van team can help. It provides a great service at discounted rates for all our tenants. Find out more here.