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MCS consumer complaints. Call the MCS Helpdesk: +44 (0) 207 090 1082. 2. Consumer Code Read more. Consumer codes aim to guarantee a high quality experience for consumers. MCS installation companies working with domestic customers must al
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Advice Direct Scotland on 0808 196 8660 or use their online webchat. You can find the answers to many common questions in our information for consumers section. If you have an enquiry relating to Ofgem’s policies or functions, contact us at consumeraffairs@ofgem.gov.uk, on 020 7901 7295 or at the addresses below.
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Is there a free phone number for Ofgem? If your complaint is not resolved to your satisfaction, you can then contact Ofgem so we can follow up the issue with the site concerned. You can do so by: Email: consumeraffairs@ofgem.gov.uk. Telephone: 020 7901 7295.
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If you have an enquiry or complaint relating to Ofgem’s policies or functions, contact us at consumeraffairs@ofgem.gov.uk or on 020 7901 7295. For all other non-media related enquiries, please visit our Contact us page.
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If they don't respond within this timeframe, or you're not happy with the decision, you can use the Ofgem complaints system. The regulator can then take up the issue with the supplier concerned. You can do this by emailing - consumeraffairs@ofgem.gov.uk - or calling the ofgem contact number on 020 7901 7295.
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Updated: 7 hours ago
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For any questions relating to ROO-FIT accreditation or your ROO-FIT application, you can contact the ROO-FIT team: Email: renewable@ofgem.gov.uk. Tel: 020 7901 7310. If you have an installation which is solar photovoltaic (PV) or wind with a Declared Net Capacity (DNC) of 50kW or less you should contact your FIT Licensee.
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If you have questions about an existing domestic RHI application or a system already approved for domestic RHI payments please contact Ofgem e-Serve, the scheme administrators, at 0300 003 0744 (Monday – Friday) or by emailing [email protected]. You can find their telephone opening hours on Ofgem’s website.
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Updated: 6 hours ago
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If you have a power cut, please contact 105 to be put through to your local power distributor. If you think you can smell gas or have a gas leak, please contact the 24-hour National Gas Emergency hotline on 0800 111 999. Visit the Scottish Power website for information on what to do in an emergency. Notes to editors
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In Scotland, they can contact Advice Direct Scotland on 0808 196 8660 or email them via their webform. Notes to editors. Pure Planet Limited and Colorado Energy Limited customers should take meter readings today and wait until their new supplier contacts them.
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Updated: 8 hours ago
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There are a number of ways to find out whether you can benefit from ECO: If you live in England and Wales, you should check the Each Home Counts website, which offers impartial energy efficiency advice. If you live in Scotland, you can contact Home Energy Scotland (0808 808 2282). They can let you know whether you are eligible for support under ...
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Bulb business energy phone number. Call the Bulb Energy Contact Number today on 0843 903 4290. Bulb Energy Ltd is licensed to supply electricity and gas by Ofgem. LED Bulbs use up to 90 less energy than an incandescent or halogen bulb of
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Bulb Energy Limited is a company registered in England and Wales (No 08469555). Our registered address is 155 Bishopsgate, London, EC2M 3TQ. Our VAT number is 214948301. Bulb Energy Ltd is licensed to supply electricity and gas by Ofgem.
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Updated: 4 hours ago
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Bulb Energy Limited is a company registered in England and Wales (No 08469555). Our registered address is 155 Bishopsgate, London, EC2M 3TQ. Our VAT number is 214948301. Bulb Energy Ltd is licensed to supply electricity and gas by Ofgem.
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Updated: 7 hours ago
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General enquiries If you have an enquiry relating to Ofgem’s policies or functions, contact us at [email protected], on 020 7901 7295 or at the addresses below. Our telephone lines are open Monday to Friday from 09:30 to 12:30.
Ofgem has a separate website. The Office of Gas and Electricity Markets (Ofgem) regulates the monopoly companies which run the gas and electricity networks. It takes decisions on price controls and enforcement, acting in the interests of consumers and helping the industries to achieve environmental improvements.
You can usually take a complaint further with their trade body if you can’t resolve it. Ofgem does not set the policy for government schemes. If you have a complaint about a policy, you can contact the Department for Business, Energy and Industrial Strategy (BEIS) .
The Ofgem Confidence Code is a voluntary code of conduct adhered to by a select number of energy price comparison sites, including TheEnergyShop.com.