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Neora Returns & Cancellations Policy
For additional information or assistance in processing a return, please contact the Brand Partner from whom the product was originally purchased, or the Neora Support Department at neorasupport.com or 855-463-7486 (855-4-NEORA).
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Updated: 8 hours ago
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Shop Neora - Sign in
About Shop Neora 4201 Spring Valley Road Suite 900 Farmers Branch, TX 75244 +1-844-257-0615
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Updated: 4 hours ago
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Neora Better Business Bureau® Profile
4201 Spring Valley Rd. Farmers Branch, TX 75244-3631. Get Directions. https://www.neora.com. Email this Business. (855) 463-7486. BBB Rating & Accreditation. This business is not BBB Accredited A+
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Updated: 4 hours ago
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Frequently Asked Questions
How do i return a product purchased from a neora website?
If the product was purchased from a Neora Brand Partner website, you must contact Neora by ticket at neorasupport.com or by phone at 855-463-7486 to obtain a Return Merchandise Authorization (RMA) Number. An RMA Number is valid for ten (10) business days.
What is neora?
WHAT IS NEORA? Neora is an Multi-Level-Marketing company that was founded by Jeff Olson (who also serves as the current CEO) in 2011 back when it was still recognized as Nerium International. In February of 2019, the company underwent a rebranding and became Neora.
Will i receive a 1099 for my neora wallet payments?
If your total payments from Neora Wallet meet or exceed the IRS threshold of $600 USD over the course of the tax year, you are eligible to receive a Form 1099. If you are unsure about whether or not you meet this requirement, you can view a list of your total payments for a given period by logging in to your Pay Portal and following these steps:
How do I Activate my link to sell products on Neora?
You should have received a text message with your link to activate it. If you can’t locate your link, simply search “GoProspect” in your app store. (eg: Jane Smith is janesmith.neora.com) This is your full e-commerce website that you can send people to purchase products or start their own Neora business.