Naedo Contact Number

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• Frequently Asked Questions

• What is Naedo credit tracking?

  NAEDO credit tracking is optional and if selected, the unpaid NAEDO payment instruction will automatically be represented for the consecutive amount of days selected. NAEDO debit order collections allow for collecting up to R30,000 per debit instruction.

• What is the Naedo debit order service?

  The NAEDO debit order service is available to all approved businesses and enable fast and efficient processing of debit orders with the ability to track the account. Credit tracking of up to 32 days may be included on NAEDO collection instructions.

• How are NAEDO payment instructions randomised?

  All NAEDO payment instructions are randomised giving all Users an equal opportunity of receiving payment and are processed as close as possible after salary credits are paid into the bank accounts of Customers in the early morning. Save on admin time and collection fees by giving your customers the option of paying via NAEDO debit order.

• What is a Naedo collection system?

  Direct Debit’s Non-Authenticated Early Debit Order (NAEDO) collection system allows you to track funds if the original transaction is unsuccessful, closer to the bulk salary payment window, thereby improving the likelihood of successful collections.