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  • Frequently Asked Questions

  • What are phone skills?

    What are phone skills? Phone skills include effective communication, interpersonal skills and the ability to incorporate appropriate phone etiquette.

  • Why take a telephone skills course?

    It is designed for anyone who uses the telephone and is written with both the customer and the organisation in mind to maximise service and customer care. By the end of this course you will feel both competent and confident in your telephone skills and customer care. It will allow you to:

  • What are phantom’s skills?

    As a 6★ Operator, Phantom has three Skills. All three trigger automatically when Phantom is deployed (making them the overture to his performance), and each serves a different purpose: Phantom of the Night temporarily gives Phantom an HP shield and a Physical Dodge buff.

  • What is essential skills?

    Essential Skills provides the most comprehensive educational software solutions available for schools. Our programs include hundreds of auditory, visual and tactile learning activities to ensure your students gain a solid foundation in the skills they need to succeed. Online educational software for every device & operating system…

  • What are open motor skills and serial motor skills?

    Examples of open motor skills are: Basketball is an example of an open motor skill. Serial motor skills are a joint combination of continuous movement and discrete motor skills that are combined to form a complex skill. Discrete motor skills are quick and deliberate movements such as a kick, throw, catch, twist, turn, or punch.

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