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• Frequently Asked Questions

• How can I get my lava handset/device serviced/ repaired?

  All Servicing/Repair of your LAVA handset/device is done by LAVA Authorized Service Partner. All cost estimates (if any) will also be provided by Authorized Service Partner. E-Waste Collection Centers will ensure proper disposal and/or recycling of electronic waste.

• How do I know if my handset is PTA-compliant?

  Because non-PTA registered devices are blocked after a certain period of time, you must use a PTA-compliant handset. You can contact the PTA Helpline if you need assistance or a PTA Tax check. There are several methods for determining whether or not the handset you are using is registered with PTA.

• How do i return a blackhawk handset?

  All Handset returns must be authorized by Blackhawk Network, in advance, through the assignment of a Return Authorization (RA) number and issuance of an RA document. An RA number and associated RA document will be issued by Blackhawk within approximately 72 hours of receipt by Blackhawk Network of the Completed Handset Return Request Form.

• What is an 8254/8234 DECT DECT handset?

  8232 DECT Handsets offer easy-to-use, cost-effective and reliable voice communications. This document describes the services offered by the 8254/8234 DECT handset connected to an OXO Connect or OXO Connect Evolution system.

• Does AT&T have a four-handset answering system?

  Does AT&T have a four-handset answering system?Ensure your business or home has enough phones with this AT&T four-handset answering system. You get plenty of range thanks to the DECT 6.0 technology, and a smart call blocker prevents nuisance calls from affecting your workday.