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Most problems are solved at the first point of contact. Start by talking to our Member Service team. Toll-free: 1 (833) 696-6887 Email: concerns@motusbank.ca Note: Please do not include any confidential information as email correspondence is not guaranteed to be secure.
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Similar to Canada’s major financial institutions, motusbank will tailor a solution to your individual circumstances, which could result in a number of different approaches to ensure your financial health remains intact. Am I eligible to deposit CRA payments online?
As a regulated financial institution, deposits at motusbank are guaranteed up to $100,000 per separate deposit through CDIC (Canada Deposit Insurance Corporation). This coverage protects deposits in chequing and savings accounts, term money orders, bank drafts, funds in transit, and index-linked term deposits (principal portion only).