Medcost Contact Number

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• Contact List Found
• 1. 919-807-1454
• 2. 877-275-2718
• 3. 800-824-7406
• 4. 800-824-7406
• 5. 800-824-7406
• 6. 800-824-7406
• 7. 800-824-7406
• 8. 800-824-7406
• 9. 800-824-7406
• 10. 800-204-2085
• 11. 800-204-2085
• 12. (919) 573-0438
• 13. (800) 433-9178
• 14. (800) 217-5097

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• Frequently Asked Questions

• How do I contact medcost customer service?

  For general information, claims repricing, or provider participation status, please call the MedCost Customer Service Contact Center during regular business hours 1-800-824-7406 or send us your information and we will be in touch within 24 hours. 8:30 a.m. – 5:00 p.m. ET, Monday – Friday.

• How do I contact a medcost network provider?

  If you have a question about a particular provider’s network designation, please call the MedCost Customer Contact Center at 1-800-204-2085. Atrium Health’s network includes all non-behavioral health MedCost Network providers with the exception of all Novant Health facilities.

• How do I access information about my benefits from medcost?

  If MedCost is listed as the claims payer on your health plan ID card, you can access information about your benefits by logging in to your member account 24/7.

• How do I notify medcost of a change in my provider?

  Check box if new provider will file claims under their own name. To ensure prompt and accurate claims processing and an accurate provider list for our patients and payers, we ask that you update your information regularly by completing the Provider Profile form to notify MedCost of any changes prior to the effective date of the change.

• What are medcost’s office hours?

  8:30 a.m. – 5:00 p.m. ET, Monday – Friday. Note: Whenever a holiday falls on Saturday or Sunday, MedCost offices will observe it on the Friday prior or the Monday following, respectively.