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Call Center KPIs. Here’s a list of 18 essential call center KPIs that reflect your contact center’s unique needs, and goals. Although these are standard KPIs, once tailored and tracked on an ongoing basis, they can lead to changes that impact, em
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Updated: 7 hours ago
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Lightico. Lightico's real-time customer collaboration platform empowers contact center agents to instantly collect forms, documents, e-signatures, photos, consent to disclosures and verify ID from the customer's cell phone, while on a call....
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Updated: 1 hours ago
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Formstack Sign. Mobile app: iOS | Android. Formstack provides a flexible electronic software solution that can be used by teams across industries. When you upload a document to Formstack along with the signer’s contact information, they will be notified by text or email of the signature request allowing them to sign from anywhere.
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Updated: 8 hours ago
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Record an email trail, mobile phone number, timestamp, and IP address. An identification system such as two-step identification for signers may be used. The signer might see it as an extra step, but it helps in improving your signer’s standard of attribution. ... The most helpful thing about Lightico is the fast turnaround time, The upside is ...
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Updated: 2 hours ago
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Lightico. by Lightico. 4.8 (32) ... On the plan comparison page the limitation of the number of enveleopes/documents you could send for each plan was not very obvious as it was further down the page instead of being included in each plan column. After using the software for 10 months+ we were contacted and informed that we were way over our ...
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Updated: 5 hours ago
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All Time (5 Results) Past 24 Hours Past Week Past month