Kub Contact Number

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9017 524-2911

KUB ADDRESSES & EMERGENCY PHONE NUMBERS KUB Main Office Mailing Address: P.O. Box 59017, Knoxville, TN 37950- 9017 524-2911, Fax 594- 7667 . Shipping Address: 445 S. Gay St., Knoxville, TN 37902- 1109 . Tennessee One-Call System (locate before digging) Emergency Telephone Numbers

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Updated: 7 hours ago

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865-594-7494

KUB provides electric, gas, water and wastewater services to more than 400,000 customers in Knoxville and parts of seven surrounding counties. For 24-hour Emergency Service, call 865-524-2911. For billing inquiries, service orders, or questions, call 865-524-2911 Monday-Friday 7 a.m.-6 p.m. TDD - 865-594-7494. www.kub.org.

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Updated: 5 hours ago

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865-524-2911

Knoxville’s Own High speed fiber internet. Learn more about KUB fiber and discover if your address will have access to Knoxville’s only locally-owned, high speed, symmetrical fiber internet during Phase One of deployment. Learn More.

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Updated: 4 hours ago

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  • Frequently Asked Questions

  • How do I apply to serve on Kub’s Board of Commissioners?

    Stay up to date with KUB by downloading the app today for your smartphone or device at the App Store or Google Play. The application period to serve on KUB’s Board of Commissioners is open now through September 9 at noon. This application is for a seven-year term, beginning January 2022.

  • What is Kub doing to upgrade its electric system?

    Learn more about KUB’s plan to upgrade its electric system and provide broadband services to customers in its electric service territory. With KUB’s new mobile app, you can use your existing KUB credentials to view and pay your bill, report outages from wherever you are, and more!

  • How much can I pay with Kub?

    Please note the maximum allowable payment amount is $2,000. Pay by phone using KUB’s automated system at 865-524-2911. Press 3-2 or say “payment” at the main menu. We have partnered with PaySite and local retailers to allow you to pay in person in the Greater Knoxville area.

  • What is Kub’s mobile app?

    With KUB’s new mobile app, you can use your existing KUB credentials to view and pay your bill, report outages from wherever you are, and more! Stay up to date with KUB by downloading the app today for your smartphone or device at the App Store or Google Play.

  • When and where does the KUB board meet?

    The Board normally meets monthly on the third Thursday at 12 p.m. in the KUB Board Room at the Historic Miller’s Building located at 445 S. Gay Street, Knoxville, Tennessee 37902. Click here for an updated listing of KUB meeting dates.

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