Kepware Customer Support

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800-889-1461

OPC and device driver technology software manufactured by Kepware. Returning Customers click here to log in. Logout Login My Account View Cart 800-889-1461

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Updated: 6 hours ago

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888-537-9273

Contact Kepware Technical Support and open a case so that we can look a the setup. E-mail technical.support@kepware.com or go to the website,www.kepware.com, and create a support case or call 1-888-537-9273.

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Updated: 2 hours ago

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  • Frequently Asked Questions

  • How do I contact Kepware support?

    Support Sales Renew or reinstate Support & Maintenance on your software. Contact Us Phone:+1 888.KEPWARE (537.9273) x2308 Technical Support Submit a ticket through My Kepware. Emergency? Reach us by phone M-F, 8:00AM - 5:00PM Eastern Time.

  • What is Kepware used for?

    Kepware focuses on the development of communication drivers to automation controllers, I/O and field devices, and more. Kepware is the world leader in communication software for automation and offers a unique experience in both OPC and embedded device communications.

  • How do i get technical support from kepware support?

    Customers with an active Support & Maintenance Agreement receive high priority phone, email, and web support from Technical Support Engineers. Please have your product information and Activation ID available. PTC makes Technical Support available as a feature of a Support and Maintenance Agreement on all Kepware products not in End-of-Life.

  • How do i request a quote from kepware?

    Please contact a Kepware representative or your local Kepware Partner for more information or to request a quote. Log in to the My Kepware customer self-service portal to submit a support ticket or check the status of an open case.

  • What is the difference between kepware technical support and case logger?

    Kepware Technical Support continues to be provided by the same expert team through an upgraded Technical Support interface that enhances your online user experience. Case Logger captures all information to automate routing to the appropriate Kepware resource.

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