Kepware Customer Support

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This is utterly unacceptable; I am not going drop communication to everything in the plant for 30 seconds or so while Kepware re-establishes communication just so I can add one tag to one PLC. I talked to Kepware tech support about the issue, and they seemed surprised I thought it was an issue.

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Updated: 5 hours ago

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Supported Releases. PTC makes Technical Support available as a feature of a Support and Maintenance Agreement on all Kepware products not in End-of-Life.. The end of Standard Support date for a major release is the earlier of (i) the date twenty-fou

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Updated: 2 hours ago

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Technical Support. Kepware Reseller-SST Automation is happy to serve you. For any questions, please feel free to contact us. KEPServerEX Resource Library.

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Updated: 3 hours ago

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Technical Support. Submit a ticket through My Kepware.. Emergency? Reach us by phone M-F, 8:00AM - 5:00PM Eastern Time. Phone: +1 888.KEPWARE (537.9273) x2211 Please leave a voicemail if agents are unavailable to take your call.

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Technical Support Renew Your Support Release Notes Knowledge Base Licensing End-of-Life Manuals Resource Library Videos Whitepapers eBooks Explore Kepware's hands-on …

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Updated: 2 hours ago

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Kepware Technology Technical Support Integration. PTC's business systems will be extended to incorporate Kepware customers in sometime in 2017. This page has been created for your convenience as a guide to help ease the transition of Support Service

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Updated: 5 hours ago

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The Support & Maintenance Program is available for all of Kepware's products and applications, including KEPServerEX, ClientAce, LinkMaster, RedundancyMaster, and all advanced plug-ins and drivers. Kepware's Support & Maintenance Program includes the following: Software updates and upgrades. Technical support for an unlimited number of support

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administrative ease, Kepware has combined the Support Reinstatement Fee with one year of support for a single orderable Product ID and price. Please contact a Kepware representative or your local Kepware Partner for more information or to request a quote. Contact Information • Technical Support +1 888-KEPWARE x211 technical.support@kepware.com

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Updated: 3 hours ago

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Kepware has been honored with accolades that speak to IoT innovation, product quality, customer support, and company culture. We continuously improve our systems and processes, empower our employees, maintain financial viability, and use our resourc

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A new technical support program will deliver phone support and product updates on a yearly basis following the 90 day warranty period. The web based knowledgebase will remain free. “This is the next generation of communications technology,” explaine

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You can contact Kepwere Technical Support ( technical.support@kepware.com) for information on how to convert a singel channel project to a multi channel project with out having to change your client project. 2. Most drivers support device auto demaotion. this allows you to configure the device in the server so that it is demoted from the poll

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Updated: 1 hours ago

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888-537-9273

Contact Kepware Technical Support and open a case so that we can look a the setup. E-mail technical.support@kepware.com or go to the website,www.kepware.com, and create a support case or call 1-888-537-9273.

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Updated: 2 hours ago

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ohamenniche. It is too late for the answer but I did the connection between Simotion 425D and kepware opc server using Scout on TIA Portal, you need to enable the OPC XML DA access for simotion in the properties on Scout, then in Kepware you have to add a new channel and select OPC XML-DA Client in device driver option and the specific server

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Don't have a My Kepware Account yet? Sign up. to: Activate or transfer a license. KEPServerEX ®. LinkMaster. RedundancyMaster ®. ClientAce ®. ThingWorx ® Kepware Server.

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Updated: 7 hours ago

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KWP-ATDRT0-PRD Server Suite. Kepware Automation Direct OPC Server Suite Perpetual License. One Year Support and Maintenance Agreement Mandatory at Time of Purchase (Sold Separately). See Additional Option Selection. Product ID: KWP-ATDRT0-PRD. PRICE

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Updated: 7 hours ago

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A PTC Technical Support Account Manager (TSAM) is your company's personal advocate for leveraging the breadth and depth of PTC's Global Support System, ensuring that your critical issues receive the appropriate attention quickly and accurately.

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Updated: 7 hours ago

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01. Kepware Technical Support Kepware will provide a total of two hours free phone support for all registered Software after paying the applicable license fees. Kepware will provide unlimited email support so long as you have paid Kepware any applicable maintenance or support fees and subject to the terms of those agreements.

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Updated: 3 hours ago

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ThingWorx Kepware Tutorials. Tutorials are free, just-in-time learning solutions meant to solve immediate challenges. They allow for ThingWorx Kepware students to quickly move past common roadblocks. Have PTC University Sales Contact Me. Your organi

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Updated: 8 hours ago

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Technical Support's response time depends on technicians' busyness and availability. We do our best to respond as soon as possible – usually within 2 business days – or when Kepware's Technical Support has responded to our query. Customers who have purchased the Support & Maintenance Program are eligible for priority technical support.

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Updated: 2 hours ago

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In both the CPU racks we have two power supplies, one CPU and one CP-443-1 hooking it to Ethernet. There are no connections configured on CP or CPU end. Both the CPs are connected to the same Ethernet segment.We have a RSViewSE HMI system with Kepware OPC server communicating to S7-400H system. Lets say Rack-0 of 400H system has an IP address

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Updated: 7 hours ago

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Kepware has been honoured with accolades that speak volumes about IoT innovation, product quality, customer support, and company culture. For more information on PTC IIOT products, you can also visit the website www.designtechproducts-ptc-iiot.com

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Updated: 1 hours ago

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Mission: Kepware is distinguished by a reputation for premium product quality, support, and customer satisfaction by developing and retaining a talented staff. We continuously improve our systems and processes, empower our employees, maintain financ

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Kepware Technologies’s headquarters are in PO Box 579, Portland, Maine, 04112, United States What is Kepware Technologies’s phone number? Kepware Technologies’s phone number is …

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Updated: 4 hours ago

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14 Jan 2015 16:58 #2609. by support. Replied by support on topic Connecting to Kepware Server. The ProgID of the KepServerEX is (depending on the version) e.g. "Kepware.KEPServerEX.V5". The OPC Item IDs depend on how you configure the server, and is therefore impossible to specify them without knowing the configuration.

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Did you contact Kepware and speak with their tech support people? Their email is technical.support@kepware.com Here is a link to the manual for KepserverEX Mitsubishi Ethernet …

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Updated: 4 hours ago

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Kepware KEPServerEX is a communication solution for real-time Device communications and it offers a variety of plugins for alarming and data logging to a relational database, and to their local historian. Dream Report offers connectivity to all Kepware KEPServerEX drivers and plugins through industry standard OPC DA, OPC HDA, OPC UA, as well as

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Updated: 3 hours ago

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Kepware has been honored with accolades that speak to IoT innovation, product quality, customer support, and company culture. We continuously improve our systems and processes, empower our employees, maintain financial viability, and use our resourc

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Updated: 1 hours ago

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Sr. Technical Support Engineer at Kepware Technologies Kepware Technologies 2002 - Present 19 years. Education Vtech -Licenses & Certifications Contact Robert directly

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Updated: 5 hours ago

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Kepware's "UNSOL_Eth_Example.zip" contains a sample project that is configured to receive data from a weigh scale through a DIGI One IA (which is configured to do an automatic TCP connection back to the PC running the server). For more information,

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Updated: 3 hours ago

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Kepware will provide a total of two hours free phone support for all registered Software after paying the applicable license fees. Kepware will provide unlimited phone support so long as you have paid Kepware any applicable maintenance or support fe

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800-889-1461

OPC and device driver technology software manufactured by Kepware. Returning Customers click here to log in. Logout Login My Account View Cart 800-889-1461

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Updated: 6 hours ago

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Kepware has received numerous accolades that recognize its leadership and innovation in the automation industry. These awards speak volumes about Kepware’s proven expertise in IoT innovation, product quality, customer support, and company culture.

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Updated: 5 hours ago

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This is very useful when the customer has too few personnel to support a lot of machines, or when they don’t have the expertise to interpret data. With ThingWorx and Kepware Server, best-in-class security protects critical assets and data and …

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Updated: 2 hours ago

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Kepware, Portland, Maine. 1,280 likes. Communications Software for Industrial Automation and the Internet of Things

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Established in 1995 and now distributed in more than 100 countries, Kepware's software solutions help thousands of businesses improve operations and decision making. Learn more at www.kepware.com, and take an inside look at the company and its cultu

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Updated: 6 hours ago

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Kepware is a relatively small company that serves a massive customer base. Even though the company is growing rapidly, management has striven hard to maintain the company's culture and core values through the growth. As you may have been able to gue

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Kepware has been honored with accolades that speak to IoT innovation, product quality, customer support, and company culture. We continuously improve our systems and processes, empower our employees, maintain financial viability, and use our resourc

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May 2011 Joined Kepware Technologies to provide technical support to their global customer base. Kepware develops a wide range of communication and …

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Updated: 7 hours ago

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Kepware's Industrial Data Forwarder (IDF) for Splunk streams real-time data from KEPServerEX into the Splunk platform over TCP. If you have this plug-in, you can use it to send your data to a Splunk forwarder listening on a TCP port, and then apply

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Updated: 8 hours ago

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Kepware also releases a new warranty, support and upgrade program. Kepware’s warranty is now extended to 90 days. During this time, customers are eligible for free technical support, access to the Kepware on‐line knowledge base, and product upgrades

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Updated: 1 hours ago

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ICONICS and Kepware solutions are designed to deliver just that.”“Kepware is the leader in communications,” stated Russ Agrusa, President and CEO of ICONICS Corporation. “We need a partner that will work closely with us in the support of various Win

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Updated: 5 hours ago

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Request More Information about PTC Kepware. Connect, access and control your industrial data with the leading connectivity solution including 165+ drivers. These OPC and IT-centric protocols provide users with a single source for industrial data.

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Company profile page for Kepware Inc including stock price, company news, press releases, executives, board members, and contact information

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Kepware Technologies. Apr 2020 - Present1 year 9 months. Portland, Maine, United States. Lead 3 remote and hybrid scrum teams consisting of 5-9 …

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contact Kepware that are not under active support and. also work closely with technical support to ensure that any. customer that opens a case with regards to a software.

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Updated: 3 hours ago

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Kepware's training program is designed to address the specific challenges unique to a user's automation environment. Hands-on courses are held once a month at our headquarters in Portland, Maine. Users can also schedule on-site customized classes at their facility with Kepware Applications Engineers.

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Updated: 7 hours ago

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ThingWorx Kepware Server provides the reliability, security, and scalability to support and accelerate your projects across the entire enterprise. Reliability The ThingWorx Kepware Server code base is trusted on more than 75,000 sites globally and was built by industrial automation connectivity experts.

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Updated: 1 hours ago

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With kepware, you can read the data on your various brands and models of devices and transfer this data to other devices or save it to the database.. KEPServerEX is the industry’s leading connectivity platform that provides a single source of industrial automation data to all of your applications.The platform design allows users to connect, manage, monitor, and control …

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Updated: 2 hours ago

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ThingWorx Kepware Training Offerings. Our ThingWorx Kepware training provides you with the in-demand skills you need to create products of the highest quality. View the ThingWorx Kepware Training Catalog; Vuforia Training Offerings. Our Vuforia training provides you with the in-demand skills you need to create products of the highest quality.

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Updated: 8 hours ago

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Managing Kepware Software Licenses. This page contains licensing procedures for all Kepware products. KEPServerEX V6. For more detailed activating and transferring instructions—as well as information on upgrading licenses, renewing Support & Maintenance, and troubleshooting licenses—please refer to the License Utility help file.. License Activation Process (Offline)

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Updated: 7 hours ago

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  • Frequently Asked Questions

  • How do I contact Kepware support?

    Support Sales Renew or reinstate Support & Maintenance on your software. Contact Us Phone:+1 888.KEPWARE (537.9273) x2308 Technical Support Submit a ticket through My Kepware. Emergency? Reach us by phone M-F, 8:00AM - 5:00PM Eastern Time.

  • What is Kepware used for?

    Kepware focuses on the development of communication drivers to automation controllers, I/O and field devices, and more. Kepware is the world leader in communication software for automation and offers a unique experience in both OPC and embedded device communications.

  • How do i get technical support from kepware support?

    Customers with an active Support & Maintenance Agreement receive high priority phone, email, and web support from Technical Support Engineers. Please have your product information and Activation ID available. PTC makes Technical Support available as a feature of a Support and Maintenance Agreement on all Kepware products not in End-of-Life.

  • How do i request a quote from kepware?

    Please contact a Kepware representative or your local Kepware Partner for more information or to request a quote. Log in to the My Kepware customer self-service portal to submit a support ticket or check the status of an open case.

  • What is the difference between kepware technical support and case logger?

    Kepware Technical Support continues to be provided by the same expert team through an upgraded Technical Support interface that enhances your online user experience. Case Logger captures all information to automate routing to the appropriate Kepware resource.

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