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• Frequently Asked Questions

• Where can I get help with JPAs (public job application service)?

  TIPS: • Beware of service providers who offer to manage your employees’ security clearances via JPAS while off your premises. • You can phone the Defense Manpower Data Center’s Contact Center (essentially a help desk) at (800) 467-5526 for free help and support in using JPAS.

• What is a JPAs report and how do I get one?

  A JPAS report is a multi-page document that provides the history of your Security Clearance. It will indicate the following: This service is for anyone who has applied for a Security Clearance, and had a job offer rescinded for an unknown reason. You have received an offer of employment based on having a Security Clearance.