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• Frequently Asked Questions

• How can I get an interpretation of the JAF road service?

  JAF provides free over-the-phone interpretation for those who have difficulty communicating in Japanese, when calling for road service. Just call JAF Road Service and tell the operator the language you need interpretation for. Call JAF Road Service and tell the operator the language you wish to use.

• What are the business hours of service counters at JAF branch offices?

  For prefectures where a state of emergency has been declared, the business hours of service counters at JAF Branch Offices will be changed from 11:00 a.m. to 3:00 p.m. during the period. (Closed on Saturdays, Sundays, national holidays, and year-end and New Year holidays) *CDP are issued about two weeks after the application is received.