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IndyGo’s Paratransit Service . Open Door is a reservation-based, shared-ride service. IndyGo provides Open Door services to those who meet the criteria established by the U.S. Department of Transportation under the Americans with Disabilities Act of 1990.Although federal regulation requires service within only ¾ of a mile, IndyGo Open Door operates …
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Updated: 3 hours ago
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Call Customer Service for questions, ticketing information, trip advice, route detours and delays, or to share a comment or complaint. You can also purchase bus passes over the phone or request route maps. Our call center’s language line provides interpretive services for more than 150 languages.
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Updated: 1 hours ago
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Visit the Customer Service Center to purchase passes, get an IndyGo Half Fare ID card, receive trip planning assistance, pick-up maps, and schedules, or claim a lost item. When you visit our offices, you’ll be asked to sign in at the receptionist desk and show a valid photo ID.