How To Contact Opers
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Via Benefits - Marketplace
Via Benefits receives compensation in the form of commissions from insurance companies from the sale of insurance products and services we offer. Some of the compensation that Via Benefits receives may be contingent and may vary depending on a number of factors, including the insurance contract and insurer you select.
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Updated: 6 hours ago
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Contact OPERS
If you’re an OPERS retirees participating in a Medicare plan through the Connector, contact Via Benefits™ at 1-844-287-9945 between 8 a.m. and 9 p.m. (EST) with plan questions. For all other health care questions, call OPERS at 1-800-222-7377
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Updated: 7 hours ago
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Welcome The MetroHealth System
Visit OPERS for seminars/webinars and other resources to assist in your decision (click on Active Members > Selecting a Plan). You can also call the OPERS New Hire Line at 1-866-673-7748 for personalized counseling Monday - Friday 8 A.M. - 4:30 P.M.
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- 1. 833-511-2517
- 2. 844-287-9945
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Frequently Asked Questions
How do I contact OPERS customer service?
Contact OPERS We’re here for you Monday through Friday, 8 a.m. to 4:30 p.m. Due to Covid-19 our building is currently closed to the public. We are still available at 1-800-222-7377.
What is the Ohio Public Employee Retirement System (OPERS)?
The Ohio Public Employee Retirement System (OPERS) provides retirement, disability, and survivor benefit programs for public employees throughout the state of Ohio who are not otherwise covered by another state or local retirement system.
How do I contact OPERS for retirement planning?
For all other health care questions, call OPERS at 1-800-222-7377 Phone Counseling - Perfect for members in the information gathering stage of their retirement planning. Virtual Counseling - This is a Zoom counseling session; perfect for members looking for a little more detail in their information gathering.
How do I submit a member request to OPERS?
For questions that require specific calculations, you will need to complete one of the OPERS Member Request forms on the OPERS forms page. OPERS requires correspondence to be in writing and signed to preserve confidentiality and protect the integrity of the System.