How To Contact Openserve

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021 464 9500

IT'S BUSINESS AS USUAL HERE AT WEBAFRICA ... Simply, add 021 464 9500 as a contact on your phone and send "Hi" to start the conversation. Support hours are Mon-Fri (7am-9am) and Sat, Sun and Public Holidays (8am-6pm). email Hit us up on Email Submit a ticket and our support team will get back to you. Please give us as much info as you can.

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Updated: 5 hours ago

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  • Frequently Asked Questions

  • Where is Openserve available in South Africa?

    Openserve fibre coverage is available in most of the big metros in these provinces Cape Town, Johannesburg, Pretoria and Durban. Being an Open Access fibre network means that OpenServe is not an ISP but only the fibre network. There are many fibre isps with excellent fibre deals on the Openserve network.

  • How bad is Openserve customer service?

    The painful process of bouncing back and forth between phone calls just to get some clarifications after waiting an entire month just for a fibre line is ridiculous and these discrepancies in communication between Openserve and their partners are just a clear display of poor customer service!

  • Can I use Openserve pure connect with a voice service?

    Openserve Pure Connect is not associated with a voice service and can be ordered directly from any internet service provider (ISP). A voice service may still be possible using Openserve Pure Connect, but this would typically be an IP voice service.

  • Is Openserve closing in SA?

    @ OpenServe, should you require more details please don’t hesitate to contact me. Openserve are closing sa. Lies Well this company is following the foot steps of telkom. I was to have fibre cables installed at 24 Fenton Road but this don’t materialize. Good day Openserve, When will the wires be fixed?

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