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Head Office 516 & 517, Neelkanth Corporate Park Plot No. 240, 2401/1-8, Kirol Road Vidyavihar (West), Mumbai – 400 086
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It’s in our DNA. For thirty years, HDI has partnered with thousands of professionals and their organizations to improve their performance by helping them to: Who Is HDI? HDI is the leading events and services organization empowering the technical support and service management industry and its people.
KK 649 is the first road on the left (below Glory Church). There is a sign for HDI Centre for Health and Rights on the corner. Take the rough-road down, behind the dispensary and garage. HDI’s office is in the two-story, brick building on the left.
Achieving certification recognizes your successful pursuit of optimal service quality and helps you attract new customers and keep existing ones . Place the HDI Certified Support Center logo on your marketing materials, business cards, and signage, and show the world that you’ve joined an elite community of world-class support centers.
HDI stands for Help Desk Institute, and its certifications are for the technical service and support industry. An HDI certification is recognition of one’s skills in a particular area. HDI is a global membership, training and certification association for technical service and support professionals founded in 1989.
HDI Support Center Certification is an award that recognizes a support center’s commitment to excellence, efficiency, and service quality based on the HDI Support Center Standard. The Standard was developed by the HDI International Certification Standards Committee which consists of more than 25 practitioners and experts from around the world.