Gwr Train Contact Number

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+44 1793 499400

Great Western Railway · Phone 1 Milford Street, Swindon, England SN1 1HL +44 1793 499400

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  • Frequently Asked Questions

  • What is the Great Western Railway of Colorado?

    The Great Western Railway of Colorado (GWR) operates over 80 miles of track and interchanges with the BNSF and UP. The railroad has become a vital link in Northern Colorado’s transportation network as it runs through Ft. Collins, Longmont, Windsor, Loveland and Greeley and is strategically located around the Denver-Julesburg (DJ) Basin.

  • How do I get in contact with GWR?

    If you have a question, want to make a complaint, or need to get in touch with our team you’ll find the information you need below. If you need immediate help, our social media team are available 24/7 on Twitter @GWRhelp, or between 07:00 and 23:00 on Facebook Messenger and WhatsApp (text message only) on 07890 608043.

  • How can I find out more about travelling with GWR?

    If you are looking for information about travelling with GWR, get in touch. The Great Western Railway press desk is operational from 08:30 to 17:30, Monday to Friday. Learn how to plan your trip, check for disruptions and find the cheapest fare. Watch our video to learn the differences between each ticket type.

  • What are the working hours of the Great Western Railway Press desk?

    The Great Western Railway press desk is operational from 08:30 to 17:30, Monday to Friday. Learn how to plan your trip, check for disruptions and find the cheapest fare.

  • Can I buy a GWR ticket with my Railcard?

    Please see our ‘Buy Before You Board’ leaflets which are available at GWR ticket offices for more information. If you buy a ticket that has restrictions, and/or a Railcard discount, you must ensure you adhere to any restrictions and have your Railcard with you; otherwise you’ll need to pay for your journey again at the full price.

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