How do I contact the GLD shop customer service?

Chat with us: Monday-Sunday, 8:00 AM - 12:30 AM EST. Call us (855) 252-3775: Monday-Friday, 7:00 AM - 7:00 PM PST. Thank you for shopping with The GLD Shop!!

What is GLD’s warranty policy for customized necklaces?

All of our Customized Necklaces are guaranteed under our Lifetime Warranty. This warranty entitles you to a one-time repair of the piece - free of charge. GLD will repair the item if you experience any defects in craftsmanship or breakage due to manufacture defects.

Where is GLD located?

Now headquartered in a 12,000 square foot facility in Miami, FL, GLD is poised to launch its flagship retail location while continuing to expand the brand challenging everyone to work hard, play hard and give back.

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Contact Us – The GLD Shop - Hip Hop Jewelry

(855) 252-3775

Call us (855) 252-3775: Monday - Friday, 9:00 AM - 5:00 PM EST. Thank you for shopping with The GLD Shop!

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Frequently Asked Questions
How do I contact the GLD shop customer service?
Chat with us: Monday-Sunday, 8:00 AM - 12:30 AM EST. Call us (855) 252-3775: Monday-Friday, 7:00 AM - 7:00 PM PST. Thank you for shopping with The GLD Shop!!
What is GLD’s warranty policy for customized necklaces?
All of our Customized Necklaces are guaranteed under our Lifetime Warranty. This warranty entitles you to a one-time repair of the piece - free of charge. GLD will repair the item if you experience any defects in craftsmanship or breakage due to manufacture defects.
Where is GLD located?
Now headquartered in a 12,000 square foot facility in Miami, FL, GLD is poised to launch its flagship retail location while continuing to expand the brand challenging everyone to work hard, play hard and give back.

Gld Contact Number