Forward Phone Number To Teams

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• Frequently Asked Questions

• How do I forward calls to another number in teams?

  You can forward calls to another number or Teams member, or ring another number at the same time as your work number. Set up call forwarding To start forwarding your calls, click your profile picture at the top of Teams, then select Settings > Calls.

• How do I get my landline calls into teams?

  When you have a phone number in Teams you can get your landline calls into Teams, but instead of forwarding calls you might want to move your number into Teams. But you still the Phone System license with Calling Plans or Direct Routing.

• Can I forward a call from an auto attendant to another number?

  With Teams though, this is now possible – albeit with a little creativity. To be able to forward a call from an Auto Attendant to an external number, there’s a few things we’ll need: The phone number you’re wanting to forward the call to.

• How do I use servicedeskforward with Microsoft Teams?

  Select Forward my calls > New Number and then enter the phone number where you’d like to send the call. When done, simply click the X in the top right corner of the popup – no need to save. At this point, you can sign out of the Teams client as your ServiceDeskForward account.