Dv247 Phone Number
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Frequently Asked Questions
Where are dv247 stores located?
We have two locations. Our central warehouse is based in Germany and our UK store is based in Romford. Online orders are processed and fulfilled by the central warehouse. Romford stock is available only via store by contacting the UK sales team on 01708771900 / [email protected]
How do I arrange a collection from dv247?
Simply contact our sales team during opening hours to arrange a collection. Our phone number is 01708 771 950 or email us at [email protected] Any order placed online will automatically ship direct to your chosen shipping address. I’ve now registered for an online account, can you add my recent order to it?
Why am I being asked to re-register for a new dv247 account?
Due to our technical merge with Music Store, some existing dv247 customers have experienced some issues logging into their old accounts. As such they are prompted at checkout to either re-register for a new account or check out as a guest. The item says two different stock levels online, available in central warehouse and available in Romford, why?
How do I cancel my dv247 order?
Please email [email protected] with your order reference we will then arrange a cancellation for you Please note that we are unable to cancel orders already in process with the warehouse or in transit with couriers. If goods are received and you still wish to cancel the order, please email for a return to be raised