Dros Phone Number

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855-365-3767

If you have questions or comments concerning theDROSEntry System, pleasecontactthe DES Customer Support Center using one of the following options: Log into the DES application and click on the Report an Issue link from any screen;Phonenumber: 1-855-DOJ-DROS(1-855-365-3767) Faxnumber: (916) 227-7480; Email: [email protected]

(916) 227-7480

X. If you have questions or comments concerning the DROS Entry System, please contact the DES Customer Support Center using one of the following options: Log into the DES application and click on the Report an Issue link from any screen. Phone number: 1-855-DOJ-DROS (1-855-365-3767) Fax number: (916) 227-7480. Email: [email protected].

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Updated: 8 hours ago

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888-943-6464

DROS Entry System. MagTek Magnetic Card Swipe readers are also available from retail outlets. To contact a retail dealer call Gemini Computers at 1-888-943-6464. You must inform the dealer that you intend to use the device with the California DOJ DROS Entry System and need to purchase one of the MagTek Magnetic Card Swipe readers as noted above.

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Updated: 6 hours ago

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  • Frequently Asked Questions

  • What does Dros stand for?

    */ Summary Revising the existing regulations will provide better guidance to firearms dealers on how to enter data into the DES to reduce the number of incomplete Dealer Record of Sale (DROS) transactions, and to ensure the accurate submission of information.

  • What is the status of the DROS entry system regulation?

    Status of the Proposal This rulemaking is complete. On May 29, 2019the Office of Administrative Law approved the Department of Justice’s regulations regarding the DROS Entry System (DES) and filed them with the Secretary of State. This regulation becomes effective on July 1, 2019.

  • What happens if my Dros information conflicts with DMV information?

    If DROS information conflicts with the Department of Motor Vehicles (DMV) driver license files or if the license is suspended or invalid, DOJ will cancel the transaction and notify the firearms dealer. The purchaser should contact DMV to correct or update information in DMV’s files.

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