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The key difference between KPI and KRA is that KPI is a quantifiable metric used to evaluate the achievement of an objective whereas KRA is a strategic area where excellent performance is required in order to outperform competitors.
To provide quality and timely services to all these individuals, it is therefore necessary to know where KRA open offices are located as well as other customer care contacts such as email address and phone numbers that will enable the organization to engage with its clients regardless of their place of residence or time of the day.
This is the domestic taxes department (DTD) for KRA located at Forodha House, Ground Floor, Upper Hill Road, Nairobi. KRA Forodha house It is located at Sameer Park along Mombasa Road.
Found at Kajiado Kajiado County Commissioner Compound along Namanga Road. Customers are encouraged to forward their grievances and settle disputes using the flowing contacts; Times Tower, 30th Floor. For a more comprehensive breakdown of KRA contacts in different locations, go through the KRA directory domestic taxes department pdf.
Visit the nearest KRA office for inquiries based on your location. We have provided the various KRA offices in different towns below. Kenya Revenue Authority head office sits in Times Towers building along Haille Salsie Avenue in Nairobi City. KRA customer care contacts for the head office are labeled below.