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In September 2019, Ctrip completed a share exchange with Naspers and became the single largest shareholder of MakeMyTrip. On October 25, 2019 at its 2019 annual general meeting of shareholders, it was approved to change the Company name from Ctrip.com International, Ltd. to Trip.com Group Limited.
Trip.com Group is a provider of travel services including accommodation reservation, transportation ticketing, packaged tours, and corporate travel management. The company owns and operates the Trip.com, Skyscanner, and Ctrip.com, all of which are online travel agencies.
Ctrip is a Chinese travel agency offering comprehensive services such as hotel reservations, air ticketing, packaged tours, and more.
Pros: Price, English website, Easy to book flight tickets, Outstanding Cons: Poor customer service, Thieves, No accountability, It is only good if you do not have to deal with customer service, Unreliable Ctrip is a travel agency recognized to be one of the leading operators in this market when it comes to planning vacations in China.
If you require immediate assistance or need to cancel a ride please call 855-MY-zTrip and an operator will assist you. Otherwise, please let us know how we can help.