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Contact the CommBank Merchant Payments Specialist team by calling 1300 096 392 (8 am - 9 pm AEST Monday - Friday, and 9 am - 3 pm AEST Saturday) to set up an account. Existing customers can call 1800 230 177 at any time to confirm your pricing package.
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We may contact you using the below methods: A phone call from one of our fraud analysts An automated voice-activated call from our telephone alert system, from 1300 754 566 An automated SMS from our SMS service system (this will appear fr
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Chat to Ceba Ceba, our virtual banking assistant, can answer general enquiries or point you in the right direction if you need to speak to a human. Chat to Ceba by tapping on the chat icon in the CommBank app (on your phone) or clicking it in NetBank (on your desktop).
Ceba, our virtual banking assistant, can answer general enquiries or point you in the right direction if you need to speak to a human. Chat to Ceba by tapping on the chat icon in the CommBank app (on your phone) or clicking it in NetBank (on your desktop). Got the CommBank app? When you call us through the CommBank app, you’ll:
Use the CommBank app to call us. Show me how If you don’t have the CommBank app, you can call our Australian-based team on 13 2221 from 6am to 10pm (or + 61 2 9999 3283 if you’re overseas 1). Some enquiries we can answer at any time. Tell me more
1. Log on to the CommBank app and tap the menu in the top-left corner. 2. Tap ’Contact us’. 3. Choose what you’d like to call us about. 4. See the wait time and whether you can find the answer online. Get the app.
CommBank app 1 Log on to the CommBank app 2 Tap menu in the top left hand corner > then My details 3 Tap NetBank client number 4 Enter your CommBank app PIN