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• Frequently Asked Questions

• Where is the CIBIL office located in India?

  TransUnion CIBIL Limited (Formerly: Credit Information Bureau (India) Limited) One World Centre, Tower 2A, 19th Floor, Senapati Bapat Marg, Elphinstone Road,

• How do I get the control number of my CIBIL report?

  The control number can be acquired by requesting the lender for your CIBIL report, where the number is listed on the top right corner. Note that the control number gets generated every time a credit report is pulled out. Thus, CIBIL requires the ECN number to get the exact details a lender viewed or referred to when the credit report was pulled.

• What is a CIBIL score and how is it assigned?

  This process of assigning credit score and recording credit history is common for both individual customers as well as companies. A CIBIL score is a three-digit number that is assigned by a credit bureau. The number determines your financial creditworthiness.

• Is it possible to file a CIBIL dispute online?

  No. CIBIL disputes can be raised only via CIBIL’s website and application form for the same can also be filled online. Tracking of the dispute request happens via email as well as SMS. CIBIL report or credit report is an extremely important document for a customer. Credit worthiness of a customer is decided purely based upon his/her credit report.

• What is the minimum CIBIL score required for NIRA credit?

  If you have a CIBIL score, you need a minimum score of 681 in order to be eligible for credit from NIRA. If you are new to credit, your CIBIL score should be -1 or 3, 4 and 5. If you don’t have a CIBIL score and have not taken a loan before, you are still welcome to apply for credit with NIRA.