Chaps Phone Number
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How can I make a CHAPS payment? - NatWest
You can only arrange a same day CHAPS payment between bank accounts in the UK by visiting a branch however there is a charge for this service.. For a same day payment, you have until 2.59pm to arrange the payment in branch, or 3:15pm when faxed to the payment centre ( please fax to 0845 300 3390 if in the UK or +44 161 755 7802 if abroad, including RoI)
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Frequently Asked Questions
What are the hours of operation for chaps?
Operating hours: The CHAPS system opens at 6am each working day. Participants must be open to receive by 8am and must send by 10am. CHAPS closes at 6pm for bank-to-bank payments. Customer payments must be submitted by 5.40pm. What are the benefits of CHAPS payments?
How do I set up a chaps payment?
You can set up the payment in a branch or over the phone up to 20 working days before the payment date. Or you can save your CHAPS payment in Online Banking and come back to it later. Draft payments will be saved for 28 days, then we’ll delete them.
What are the benefits of direct access to chaps?
Direct access to CHAPS supports secure and efficient provision of high value, same day payments from payment service providers to their customers. There is no minimum or maximum payment limit. High level of operational resilience based on the Bank’s real-time gross settlement infrastructure and the SWIFT messaging network.