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• Frequently Asked Questions

• How do I request a name change or email address change?

  To request a name change or an email address change, you will need to use the buttons at the bottom of the page. Q: WHY AM I NOT RECEIVING EMAILS RELATED TO THE MASS EMAIL SERVICE (EMPLOYMENT OPPORTUNITIES, CONTINUING EDUCATION NOTICES, ETC.)?

• Is eToro legal in Malaysia?

  Is eToro Legal in Malaysia? Despite being available for Malaysian investors, eToro is not licensed to operate in Malaysia. The Securities Commission Malaysia (Malay: Suruhanjaya Sekuriti Malaysia) has not granted eToro to carry out any regulated activities in Malaysia, including operating a recognised market through an online platform.

• What customer service channels does eToro have?

  At eToro, we have two customer service channels. One department is dedicated to our traders and matters related to Trading accounts with www.eToro.com.

• What is eToro (ETO)?

  Founded in 2007, eToro is an ASIC, FCA, and CySEC-regulated CFD broker offering multi-instrument trading on Forex, stocks, commodities, cryptocurrencies, ETFs, and indices. Having created the first social trading system, it remains the largest social trading broker in the market.

• Why is eToro in the Securities Commission Malaysia’s “unauthorised company” list?

  The Securities Commission Malaysia (Malay: Suruhanjaya Sekuriti Malaysia) has not granted eToro to carry out any regulated activities in Malaysia, including operating a recognised market through an online platform. As such, it includes eToro in the Investor Alert List as an “unauthorised company”.