What is Castore’s returns policy for football shirts?

All exchanges must comply with the Castore returns policy. We do not offer exchanges on football shirts in line with our Teamwear policy. *Please note any free gifts sent with your order must be returned with your order when sending back for a refund/exchange. Faulty goods refer to manufacturing issues.

What makes our Castore products different?

Every castore product is the result of an uncompromising search for the marginal details that allow sports garments to outperform when it matters most. using unique fabric blends and rigorous testing by elite athletes, we leave no stone unturned in creating products that are technically superior to anything else in the sportswear market.

How do I claim under the Castore warranty?

To claim under your warranty, please contact concierge@castore.co.uk. We will request a clear image of the fault and how the garment has been washed and dried. This will then result in the return of the garment. Refunds will be credited to the purchaser’s original method of payment. Original shipping charges will not be refunded.

Can I return the Castore packaging?

Our Castore packaging is a part of the product and must be returned with the goods. This is to ensure that the product (s) arrive back to us in a suitable and undamaged state.

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Frequently Asked Questions
What is Castore’s returns policy for football shirts?
All exchanges must comply with the Castore returns policy. We do not offer exchanges on football shirts in line with our Teamwear policy. *Please note any free gifts sent with your order must be returned with your order when sending back for a refund/exchange. Faulty goods refer to manufacturing issues.
What makes our Castore products different?
Every castore product is the result of an uncompromising search for the marginal details that allow sports garments to outperform when it matters most. using unique fabric blends and rigorous testing by elite athletes, we leave no stone unturned in creating products that are technically superior to anything else in the sportswear market.
How do I claim under the Castore warranty?
To claim under your warranty, please contact [email protected]. We will request a clear image of the fault and how the garment has been washed and dried. This will then result in the return of the garment. Refunds will be credited to the purchaser’s original method of payment. Original shipping charges will not be refunded.
Can I return the Castore packaging?
Our Castore packaging is a part of the product and must be returned with the goods. This is to ensure that the product (s) arrive back to us in a suitable and undamaged state.

Castore Contact Number