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You'll need to fill in the ticket number printed on your paper ticket. If you've got an e-ticket, it's the code labelled 'document number'. If you're claiming via the BA app, it's the 'ticket number' (if in doubt, it's a number that follows the format: 125 – 1234789534). These rules also apply to points earned on partner airlines.
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Updated: 3 hours ago
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Contact details: Opening hours: New bookings, price or availability enquiries for flights, holidays, hotels, or car hire including new bookings using Avios or American Express vouchers. 0844 493 0 747 option 2 (from the UK) (calls charged at 7 pence per minute plus your phone company’s access charge. Mobile charges may be higher)
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Updated: just now
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By phone Tel: +34 900 031 073 (toll free) Mon-Fri 0900-1800 hours Tel: +34 910 507 550 (local call rate) Mon-Fri 0900-1800 hours Tel: +34 912 702 344 to change hotels and cars booked with Avios only Mon-Sun 0830-2100 hours By post Bri
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Updated: 4 hours ago
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Please be advised the time it takes to award Avios varies from partner to partner. Please check Missing Avios and submit a claim if the award period has expired. You can top up your balance by buying the Avios you need. Please contact us via webchat and we’ll do our best to help you find alternative options.
Please contact BA for Missing Avios queries. Please log in and contact us via webchat at the top of the page and we’ll do our best to help you find alternative options. If it is more than 24 hours prior to travel, please log in and contact us via webchat at the top of the page and we will look into this for you.
You can top up your balance by buying the Avios you need. Please contact us via webchat and we’ll do our best to help you find alternative options. If it is more than 24 hours prior to travel, please contact us on +353 1 562 1043 and we will look into this for you.